Airfreight Commercial Coordinator

Airfreight Commercial Coordinator

Birmingham Business Park

£27,000 - £35,000 pa DOE

Our client who is a global Freight Forwarder is looking to expand their Airfreight department and are now looking for an experienced Airfreight Coordinator. This is a great opportunity to join a successful growing company.

Key Responsibilities:

• Receive customer quotations via varying methods - email / online portal etc

• To cover air transport - Imports / Exports / Cross Trade

• Prepare and submit customer quotations and proposals within agreed timeframe

• Work within our in-house system to create and issue quotations

• Communicate with customers to manage and follow up all quotes to obtain feedback to measure, analyse and

circulate to the relevant teams, adjusting pricing where possible to ensure we secure opportunities.

• Track success/failure rate of quotes, reporting back to management

• Develop and build relationships and provide the highest level of customer service to all airfreight customers

• To produce strategic tariffs when required to ensure effective workload and to ensure these tariffs are kept up to

date and relevant

• Monitor carrier websites and notifications

• Promote continuous improvement

• Any other delegated tasks deemed reasonable as assigned by the reporting manager in line with department

• Engagement with airfreight operational teams to ensure smooth handover of secured shipments

General Skills

• Industry and operational knowledge of Airfreight - inbound, outbound, and cross trade

• An understanding of how to influence the profitability through effective pricing

• Able to cope and accustomed to working under pressure to meet fixed deadlines

• Strong numerical and commercial skills

• Excellent written and verbal communication skills

• Excellent attention to detail

• Excellent usage of computer / operating system (Microsoft Windows) along with other office applications

(Microsoft Office) (Cargowise - preferable)

• Proactive, team worker with excellent time management and organisation skills

• Enthusiastic, flexible, and self-motivated

• May be required to work some overtime and/or be flexible in start/finish times (during busier times!)