Administrative Support

Job Title Administrative Support/Receptionist

Salary: £21,680

Location: Manchester Victoria

Date Posted: 15th April 2024

Interview Date: All week

Job Description:

Purpose

You will be working within the sales departments, taking full ownership of the allocations of HR and H&S support on all sales opportunities through various sales channels. You will be the first point of contact providing first class telephone service to our clients.

As part of our work force planning and sales team you will become an integral part of the sales operation working closely with both internal and external sales. You must be positive and have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience. The role has an analytic focus and will require you to have good attention to detail, with strong communication skills and the ability to forge strong relationship across various departments.

What's in it for you?

• 25 days' holiday, plus bank holidays
• Day off on your birthday
• Daily, weekly, and monthly incentives, games, and prizes
• Fun Fridays, Free breakfasts, and social events
• Robust training, plus ongoing training, and support
• Vibrant offices in the heart of Manchester City Centre, close to Victoria Station
• Perkbox discounts
• Holidays increase after continuous service.
• Pension Plan and Life Insurance after continuous service.
• Access to Employee Assistance Programme - 24/7 confidential help and advice from expert advisors and counsellors

Key Responsibilities:

• To manage the allocation of HR & HS support to each sales appointment.
• To monitor all incoming appointments and cancellations and ensuring prompt and accurate allocation.
• To maintain an accurate record of appointments through our CRM System Salesforce and other systems as may be needed. This will require close monitoring and accurate completion of staff movement, diary system and weekly/daily sales figures.
• To utilise available records, to identify statistics that will benefit the growth and success of the team. For example, sales communication channels and conversions with and without support.

What We're Looking For:

• A "can-do" attitude, a thirst for knowledge and the ability to communicate effectively within the team.
• A warm, outgoing personality
• Desire to provide outstanding customer service.
• Excellent telephone manner
• Competent IT skills

Ready to embark on an exciting career journey? Join us in making a difference in the business world! Apply today! ! !

INDMANS