Administration/Customer Service Assistants

We are working with an award winning, innovative and progressive Consultancy who are now seeking an additional 2 Administrative Assistants (Trainee Administrators) to support their pension administration team (no pensions experience is required).

This is an opportunity that offers training and ongoing development, where you will provide administration support to their pension scheme administration service, which will include but not be limited to:

• Processing incoming information (both digital and hardcopy), following processes and updating records, inputting data and general office/clerical duties...
• Processing member events ensuring it complies with internal standards and scheme and legislative rules.
• Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.
• Participating in ad hoc administration projects/exercises.

No prior pension administration experience is needed as all training will be provided, however, you should already have some work experience, be it office or even retail based, coupled with excellent customer service and computer literacy skills, as well as being able to process work to a very high standard

This is an excellent opportunity if you are looking for a long-term progressive and rewarding career.

The office is based in Central Croydon, however their agile working policy means you can choose if and when you want to come into the office, with the expectation that you might come in for a day or two a week - although that’s not mandatory.

Offering an excellent remuneration and benefits package, that includes a discretionary bonus, pension, flexible benefits scheme and full ongoing training and development, a full and detailed job description is available on application.