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Admin Assistant

Posted 6 March by Reed Easy Apply Featured Ended
As an Admin Assistant you will be a competent multi-tasker while being naturally at ease with people. Your role will include a wide variety of responsibilities from answering the phone, filing, record keeping, assisting the Financial Administrator and the General Manager, to meeting and greeting visitors, engaging with residents, and showing off the home to prospective clients and their families.

1. Answer the telephone in a helpful and polite manner.
2. Greet and show courtesy and respect to residents / patients and relatives and retain confidentiality at all times.
3. Promote a positive and professional image when interacting with residents, relatives / patients, staff and external bodies.
4. Ensure all prospective client enquiries to the home are handled in an effective and timely manner to assist in high conversion levels.
5. Refer enquiries to appropriate person i.e. Management or most senior person on duty

Other Duties
1. Supervise, train, support and develop Administrative Assistant and/or Receptionist in their role to facilitate acting up in the absence of the Administrator.
2. Input relevant enquirer and prospective client details onto Caresys. Undertake required follow up actions as appropriate and ensure correct recording is entered into Caresys.
3. Attend and minute staff and relative meetings.
4. Ensure all office work stations are kept neat and tidy.
5. All paperwork filed and archived as per Company guidelines.
6. Manage safe contents as per Company guidelines.
7. Cover reception when required.
8. Management of internal and postage of external mail.
9. Adhere to the local safeguarding policy and follow the Duty of Candour requirements
10. This job description indicates the main duties and responsibilities of the post. It is not intended as a complete list and may be subject to review periodically.

• High degree of numeracy 
• IT Literacy including ability to use Microsoft Word and Excel
• Cash Handling
• Working within the NHS or private healthcare sector.
• Trustworthy and honest
• Strong Communicator
• Positive attitude
• Problem solver
• Professional
• Ability to work under pressure as part of a team
• Ability to demonstrate, motivate and work within a team of staff
• Multitasking
• Time management

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34622773

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