Academic Quality Officer

Posted 10 October by Pearson UK

Academic Quality Officer


Pearson College London was established in 2012. We have a clear mission – to become the UK’s leading provider of industry-focused education, enabling our students to develop the knowledge, intellectual capacity and professional experience they need for their long-term careers. Through Pearson Business School and Escape Studios we offer degrees, training and short courses which are designed, developed and delivered with industry.

The purpose of this role is to support the Deputy Vice-Principal (Academic Affairs) and the Vice-Principal (Academic Quality and Enhancement) in the implementation and delivery of effective quality management systems within Pearson College London.


These are the key responsibilities of the job: on occasion you may be required to undertake other duties.

  • Maintaining the register of external examiners and liaising with validating bodies, academic teams and external examiners to ensure that the register is accurate, complete and up to date.

  • Maintaining the College Quality Enhancement Plan by ensuring that it accurately reflects current action plans and that all stakeholders are aware of their roles and actions within the QEP.

  • In liaison with academic teams, developing and maintaining links with professional bodies with a view to obtaining and maintaining appropriate accreditation of College programmes.

  • Assisting with the management of the College processes for academic malpractice, appeals and complaints.

  • Providing support for validation processes and events, including overseeing documentation production, liaising with validating partners, academic teams and external members, writing minutes of meetings and following up post-event amendments to ensure that final approved specifications are accurate and fully documented.

  • Assisting with the development of College policies, including drafting policies for approval by College committees

  • Drafting the College handbook and keeping it up to date and liaising with the academic teams to ensure that Programme handbooks are accurate, up to date and approved in a timely fashion by validating partners

  • Ensuring that the programme information, policies and handbooks available on the College website are accurate and up to date.

  • Participating in enhancement projects as required

  • Coordinating the arrangements for a variety of review and approval events, assisting in drafting and preparation of documentation and assembling evidence.

  • Supporting the design and delivery of training sessions to students and staff about College policies and quality assurance processes.

  • Attending and taking accurate minutes of College committee meetings as required.

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Knowledge and Qualifications


  • Education to degree level

  • A proven track record in delivering to targets and deadlines

  • IT experience in a Windows environment, including use of Word and Excel


  • A working knowledge of Higher Education and the current issues and challenges within the sector

  • Working knowledge of the UK Quality Code and the Framework for Higher Education Qualifications

  • Experience in drafting policy documents

Skills and Competencies

  • Excellent communication skills both written and verbal.

  • Works to meet quality standards with a habit of checking own work for accuracy and presentation standards

  • Ability to interface with internal and external stakeholders, including senior external advisers, with confidence and clarity

  • Ability to summarise and take succinct, clear minutes of meetings

  • Ability to maintain confidentiality about sensitive issues

  • Ability to organise own tasks and activities in a systematic way, juggling work priorities to meet deadlines

  • Able to use own initiative when required and to escalate where appropriate


Primary Location: GB-GB-London

Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH

Job: Office Support

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Sep 29, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1912655

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Reference: 39018167

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job