3rd Line Support Engineer - Birmingham

Posted 11 April by Xact Placements Limited
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Are you looking for a new exciting opportunity working as a 3rd Line Support Engineer to be based in Birmingham?

Main Duties of the Role

  • Providing remote and onsite support via the phone and emails
  • Creating & distributing tickets
  • Fault diagnosis & resolution
  • Responding to escalated tickets and assisting more junior member of the team
  • Lead projects

Your Skills and Experience

  • Experience within a similar position, within a MSP
  • Excellent communication skills, both written and verbal
  • Experience of Office 365, Azure, Active Directory, Windows Desktop & Server
  • UK Driving License essential

Salary

  • £35,000-£40,000 per annum, depending on experience

Reference: 52245301

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