3rd Line IT Support

3rd Line IT Support - Harrogate

Salary: Up to £40,000

We are seeking a 3rd Line Support Engineer to join our client's IT Support team in Harrogate. This role requires a self-motivated and experienced individual who can work autonomously and proactively. The successful candidate will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as supporting more junior members of staff.

Responsibilities:
Troubleshooting and resolving hardware, software and network related issues
Installing and configuring hardware and software components
Monitoring and maintaining IT systems, ensuring they are up-to-date and secure
Supporting the companies Hyper-V server infrastructure
Deployment and configuration of the companies software applications
Firewall maintenance
Performing system backups and disaster recovery operations
Scripting skills
Contributing to the training of other staff members
Maintaining a high level of customer service

Technical Skillset Required:
Experience in a 3rd Line support role
Active Directory/ Azure
DHCP
DNS
Exchange Online
Sharepoint
Networks
Teams/Onedrive
Cisco
Fortigate Firewalls
Powershell
Storage Hardware

MSP experience is desirable but not required.

If you are passionate about IT and have the necessary experience and skills, please apply for immediate consideration and interview, and to receive further details about the role.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.