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2nd Line Service Desk Engineer

Posted 3 days ago by In Technology Group Limited
Salary icon £25,000 - £35,000 per annum
Location icon Edinburgh , Midlothian

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2nd Line Service Desk Engineer
Edinburgh/Onsite
£25,000 - £35,000

Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their unwavering commitment to technical innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions

Day-to-Day:

  • Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support.
  • Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues.
  • Collaborate seamlessly with the service desk team to overcome complex technical challenges.
  • Contribute to the development of the technical documentation.

Tech Stack:

  • Active Directory
  • Office 365
  • Windows Server
  • Networking (Routers/Switches)
  • Hyper-V and/or VMWare
  • Hardware support

Benefits:

  • 28 days paid annual leave
  • Paid for certifications
  • Company pension
  • Cycle-to-work scheme
  • Sick pay
  • Life insurance
  • Casual dress code

If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Required skills

  • 1
    Active Directory
  • 1
    Firewalls
  • 1
    Hardware
  • 1
    Networking
  • 1
    Routers
  • 1
    Service Desk
  • 1
    Switches
  • 1
    VPN
  • 1
    Windows Server
  • 1
    Mobile Device Management
  • 1
    Veeam
  • 1
    IT Support
  • 1
    MDM
  • 1
    Hyper-V
  • 1
    VMWare
  • 1
    Office 365
  • 1
    Azure
  • 1
    IT Technician
  • 1
    Help Desk
  • 1
    SAN Storage
  • 1
    NAS Storage

Reference: 52228326

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