2 x Customer Service Executives - Rugeley - Permanent
Due to year upon year growth our longstanding client in the Rugeley area are looking to recruit 2 Customer Service Executives to join their fun, friendly and vibrant team
The roles available are permanent opportunities so candidates on a notice period will be considered.
Successful individuals will be working as part of a well established team who genuinely care about their customers and service provided.
A typical day will consist of but not be limited to
- Speaking to customers and providing a high level of customer service
- Ensuring customer satisfaction is met at all times
- Liaising with internal departments
- Contacting customers back within SLA’s
- Updating and amending information on the in house system
- Complaint handling
- Dealing with live chat calls
Key skills required -
- 12 - 18 months office based customer service experience
- Well spoken
- The ability to work as part of a team
- PC literate
- An ambassador for the business to ensure customer satisfaction is paramount
Hours: 9.00am - 5.00 pm Monday - Friday
Salary £16000 - £20,000 DOE
Although transport is preferred the offices are accessible via public transport
**Please note: due to the high volume of applications we receive, if you have not received a response within 5 working days, then please assume that you have been unsuccessful on this occasion**
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