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1st/2nd Line support

Posted 6 March by Hays Specialist Recruitment Limited Easy Apply Ended

IT Support, 1st / 2nd Line, Service Desk, Contract, Bath

Your new company
You will be working for a publishing company in Bath providing general 1st and 2nd line support

Your new role

  • You will perform 1st and 2nd line duties
  • Deploy Mac/Windows machines
  • Undertake complex problem solving
  • To undertake project work assigned by the IT Service Delivery Manager i.e reports
  • Deploy software i.e Adobe, Antivirus software, Microsoft Office

What you'll need to succeed

  • Have experience working 1st line and 2nd line support
  • You must have Mac and PC deployment experience
  • Familiarity with Active Directory
  • You must have a knowledge of a variety of software's i.e Adobe, Microsoft Office, Google Apps etc
  • Excellent communication and customer service skills

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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