Technical help

I can't sign in. What's wrong?

To sign in, you need to be registered with reed.co.uk.

If you can't remember your password, select 'Forgotten your password'. You will be asked to enter the email associated with your account and we will send you an email containing a link to reset your password. In case you clicked 'Forgotten your password' and were redirected to our registration form, you do not currently have an account with us.

If none of the steps above help, you may be experiencing problems with cookies and may need to enable cookies or clear your cookies and cache.

How do I change my email and password?

Click on your name at the top of any page when you're signed in and then select 'Account'. You can change your sign in details by clicking the 'Change email address' or 'Change password' links.

I'm having problems viewing reed.co.uk.

If you're seeing an error page that tells you your browser can't connect to reed.co.uk, there may be a problem with your connection to the internet. You can check whether your internet connection is working by visiting http://www.google.co.uk. If you still get the same error message, you should contact your internet service provider.

If you can see other sites, but not reed.co.uk, then there may be a problem with your with cookies and you may need to enable cookies or clear your cookies and cache. You can delete all cookies from reed.co.uk by clicking here.

I've found an inappropriate job on your site, how can I report it?

If you'd like to report a job to a member of reed.co.uk's customer support team, you can do so in one of two ways:

If you've already applied for a recruiter's job, click your name in the top right hand corner of any page when you're signed in, and click 'Jobs applied for'. You can then click 'Actions' and then 'Report a problem'.

If you haven't applied for the job yet, click the 'Report this job' link below each job description enabling you to report the job.

If you provide contact details, reed.co.uk's customer support team will respond to your enquiry as soon as possible.

Buttons on the site don't work properly and the layout looks odd. What's wrong?

reed.co.uk no longer supports Internet Explorer 6. If you're using Internet Explorer 6, we strongly recommend you upgrade your browser to a newer version of Internet Explorer or download an alternative browser, such as Google Chrome or Mozilla Firefox.

You'll need to have JavaScript enabled to use reed.co.uk. To enable JavaScript in your browser, follow the instructions below:

Is my browser compatible with reed.co.uk?

reed.co.uk has been designed to work in all modern browsers, including Internet Explorer 7 and above, Mozilla Firefox, Google Chrome, Android Browser, Safari and Opera.

reed.co.uk no longer supports Internet Explorer 6. If you're using Internet Explorer 6, we strongly recommend you upgrade your browser to a newer version of Internet Explorer or download an alternative browser, such as Google Chrome or Mozilla Firefox.

What are cookies?

Cookies save a small amount of personal information on your computer. We use cookies to save your username and details about what type of job you’re looking for. This allows easy access to our site, with recommendations that are relevant to you.

If you're experiencing problems using reed.co.uk, you should check that you have cookies enabled. If you have cookies enabled and you still experience problems, you may wish to try clearing your cookies and cache.

How do I enable cookies?

reed.co.uk will work better with cookies enabled. Follow the instructions below to enable cookies in your browser.

How do I clear my cookies and cache?

If you're experiencing problems using reed.co.uk, you may wish to try clearing your cookies and cache.