What we do

Established in 2012, BPM Tech is an award winning, specialist IT, SaaS Sales and Business Change Recruitment partner, providing contract and permanent professionals.
In 2020, BPM Tech created CORE powered by BPM! A premium talent acquisition solution, blending the science of recruitment with art of relationships.
Raising standards and optimising outcomes for candidates and clients by enriching hiring decisions with powerful profiling, creating factual data to hire right, every time!

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Asset Admin/Manager - Technical Stock Controller North Leeds - Hybrid (2/3 times per week) UK &amp; American Market Salary Circa 40k AIM OF THEROLE: &quot;We have grown quickly and we have a fast flow of new customers onboarding with over 10M of equipment now across the globe which requires life cycle management from first installation through to ultimately decommission and certified data destruction.&quot; &quot;We currently have a contractor delivering a project to audit all our existing inventory, help develop our own internal asset management system and setup procedures for handling of equipment around the world.&quot; This contract will conclude at the end of this year and we thus have an immediate vacancy for someone to start operating these procedures and track the handling of all our asset movements globally. The ideal candidate will possess strong administrative skills and be highly organised with some previous exposure to server components and/or shipping logistics being highly desirable. KEY RESPONSILBITIES AND TASKS: Duties may include, but are not restricted to the following: Tracking stock levels at our UK and US warehouse, ensuring that we order in new stock based on upcoming requirements and previous delivery time trends Obtaining Quotes and ordering new equipment into stock Tracking returned equipment - Wiping, selling, dismantling for spares or destroying as appropriate Maintain the global asset register for all customer, staff and data centres equipment. Improve and enhance procedures where necessary Own our AssetView inventory product and work with the development team on new features needed. Work with suppliers and couriers to get equipment into (and out of) foreign countries Maintain stock for RMA (faulty returns) Own processes for RMA KEY SKILLS AND COMPETENCIES The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have cross section of the following job specific skills, attributes and experience: Excellent attention to detail, with a desire to do a job correctly first time, every time. A balanced approach to risk, ensuring we get tasks complete, even under pressure, but without unnecessary risk to live service. A mature attitude to change, liaising with peers and forming robust backout plans before commencing on significant tasks. Good communication skills, both written and verbal. Strong interpersonal and communication skills; tactful, diplomatic and sympathetic when dealing with any customer problems and showing empathy with customer issues. Strong analytical skills. Proactive and forward-thinking approach. Confident with the ability to interact with members of all technical teams including team leaders, managers and directors. A willingness to learn and not be afraid to get involved in unfamiliar processes to achieve a task Excellent time management / organisational skills; being able to work well in critical or high-pressure situations. A head for numbers - working on quotes, with/without taxes / shipping charges - being able to spot errors or price rises before committing to orders DESIRED EXPERIENCE Training on our systems and partner relationships will be provided but previous experience in some areas would enable the successful candidate to get up to speed much quicker: Server Hardware, components, Hard drives Working with Couriers, preferably on international shipping Admin experience of Purchase Orders, Procurement, RMA

IT Asset Manager

L3 Support Specialist (Late Shift) 30k - 35k Bonus Leeds Area (Hybrid) Working Hours: Monday - Friday 2pm -10pm AIM OF THE ROLE: &quot;Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.&quot; KEY RESPONSILBITIES AND TASKS: Duties will include, but are not restricted to the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to answering more specific technical questions. Troubleshooting of support issues using KBs and a range of other sources. Ensuring resolution of any open tickets is managed in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Provide advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the ITSM system. Including actions taken during meetings/calls and next steps. Proactive allocation and checking of customers backups, ensuring tickets are raised for issues proactively. Manage and pro-actively ensure that timely and appropriate updates are communicated back to customers. Administration of customer account information ensuring that all relevant details are kept current and up to date in ITSM system. Administration of the Portal e.g. setting up new customers, password requests etc. Escalation of incidents to the next tier of desk when necessary. KEY SKILLS AND COMPETENCIES The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have cross section of the following job specific skills, attributes, and experience: Experience in understanding and diagnosing technical problems at advanced level. An eye for detail, preventing any tickets from breaching SLA’s and the tenacity to ensure others adhere to processes. A willingness to learn and not be afraid to get involved in unfamiliar areas of technology. Excellent time management / organisational skills; being able to work well in critical or high-pressure situations. Strong technical expertise in server, network, and disk storage systems. Experience with enterprise backup and recovery systems such as Rubrik, Veritas NetBackup, Commvault, or Veeam is a major advantage. Experience with virtualisation technologies such as VMware, Nutanix, or Hyper-V (desirable). Experience with Cloud Technologies (desirable). Knowledge of storage area networks (SANs) and network-attached storage (NAS). Excellent communication skills and the ability to interact with end-users at all levels. Experience with ticketing systems and SLAs PREFERRED QUALIFICATIONS ITILv3/v4 qualified and/or previous experience within an IT service environment. POSSIBLE PROGRESSION PATH Escalation Support Engineer. Service Desk Team Leader. Service Improvement Analyst.

L3 Support Engineer

Role: Senior EUC Engineer (SCCM) Location: Glasgow/Central Belt (Hybrid - 2 days per month in office) Salary: Up to 50,000 per annum We are seeking an experienced Senior EUC Engineer with extensive knowledge in SCCM administration to join our dynamic team. This is a fantastic opportunity for a skilled professional with a strong background in end-user computing systems, vulnerabilities, security, patching, and large-scale rollouts. You will have the chance to lead key activities and work on exciting projects that drive innovation within our organisation. Key Responsibilities: SCCM Administration: Oversee and manage the full lifecycle of SCCM including deployment, updates, and troubleshooting. End-User Computing Support: Provide expert-level support in maintaining, upgrading, and securing end-user systems. Security &amp; Patching: Ensure all systems are secured and up-to-date with the latest patches. Project Delivery: Lead and contribute to large-scale rollouts, ensuring smooth implementation of new technologies. Team Leadership: Take the lead on key activities and mentor junior engineers. Required Skills &amp; Experience: Proven experience with SCCM administration and management. Designing and deploying images Strong knowledge of Group Policy Management, Active Directory, Office 365, Windows 7/10, and Physical Hardware. Proficiency in Programming/Scripting (e.g., PowerShell, VBScript). Experience with Mobile Device Management and Desktop/Application Virtualisation. Solid understanding of TCP/IP, LAN/WAN networking, including DHCP and DNS. Knowledge of vulnerabilities, security protocols, and patch management. Desirable: Located in or around Glasgow/Central Belt. Ability to travel to the office 2 times per month (pre-set weeks). - Competitive salary up to 50,000pa. - Hybrid working model, offering flexibility and a great work-life balance. - Opportunities for career development and advancement. If you're an experienced EUC Engineer with SCCM expertise, ready to lead and deliver impactful IT solutions, we'd love to hear from you. Apply today and join our innovative team! Apply Now!

Senior IT EUC Engineer

Trainee Mortgage Advisor - Become qualified with 2 years! August start Location - Wakefield for 2 years while training and gaining CeMap qualifications, after training the role will become completely remote Salary Year 1 - 20,700 6 months gurantee commsion of 3k Base commsion in the first year will be aroud 8-12K. Year 2 - 25,700 Base commsion 10-15k. Once qualified your salay will be 35k basic 35k commsion. Benefits 28 days paid holiday including Bank Holidays. (Plus get your birthday off once passed probation). Contributory workplace pension. 24 hour Wellbeing Employee Assistance Programme Death in service cover. Access to discounts platform, Perks at Work. Access to self-funded Health Care plan. Discounted medical assessment Health Screening. Discount on Nuffield Gym Membership. Discounts on estate agency, mortgage and surveying services. Salary Sacrifice Personal Car Leasing Scheme available. This role offers the opportunity of a long term career in Financial Services working as a fully CeMAP qualified Mortgage Overtime which is regularly available and paid at 150 per day plus commission. CeMAP Support: We will provide full financial support to gain CeMAP Mortgage Adviser qualifications, including full provision for study materials with all exam entry costs paid for by us. Working hours: Working a 4 week rotating rota including early and late starts, working every other weekend is required. My client is the UK’S leading New Homes Specialist and as a Trainee Mortgage Adviser you will be working for the UK'S leading new homes Mortgage Provider. This is an outstanding opportunity which offers both long term career prospects and the opportunity to earn a substantial salary and benefits package. Your role as first point of contact for their customers, needless to say this is an important and integral part of the organisation, responsible for managing their customer’s first impressions, it’s fair to say you will find no two days are the same, and the experience gained will be invaluable to you once you become a Mortgage Adviser. During your 24 month training period, you will be responsible for making and receiving calls to customers referred by national house-builder clients. Your role will require you to accurately record their details as part of their mortgage application, partially completing a fact find and researching lenders affordability and criteria, utilising your excellent sales and customer service experience with the intention of arranging an appointment with a specialist Mortgage Advisers. Required Knowledge, skills and qualifications: A strong desire to work within the Financial Services Industry, particularly within mortgages and protection. A strong track record in customer service and sales. Excellent inter-personal and presentation skills, with outstanding communication and listening skills, with the ability to explain complex information in a clear and simple format. Organised, and adopts a disciplined and structured approach to work. Highly competent user of IT and a competent Microsoft Office user, including Excel, Word and Outlook. You must have a full driving license and use of your own vehicle to be able to get to and from wakefield offices as required. If you are interested in this fantastic opportunity please send through your CV and I will call you back to discuss this role further.