Working at Big Yellow Self Storage Company

Big Yellow Self Storage is Britain’s favorite self storage company and once again has been voted within the Times 100 Best Companies To Work For 2019. Operating under Big Yellow and Armadillo brands, we provide secure and modern storage for homes and businesses and we currently have over 50,000 customers storing with us. Founded in 1999 with our very first store in Richmond upon Thames, we now operate from 97 stores across the UK, employing over 450 people and we are listed on the FTSE 250 London Stock Exchange. The security of customers’ possessions is our number one priority and we are the only major UK storage operator where every room is individually alarmed with unique PIN code access. At Big Yellow, we know the most important space of all is the environment that surrounds us and that is why we work hard to create an environmentally sustainable business. Generating our own electricity with rooftop solar panels and reducing our carbon footprint further through initiatives like LED store lighting are just two of examples of how we invest in sustainability. We also recognise the importance of supporting local community projects and charities through fundraising and donating free storage space. Our recently launched Big Yellow Foundation supports charities helping vulnerable people to find employment, including people with disabilities, ex-offenders, refugees and ex-service personnel.

People use Big Yellow when they need to find some extra space - often at key events in their lives. We get a huge variety of people coming through our doors from house movers to small businesses or even collectors to store the weird and the wonderful, you can expect a day to day that’s never the same. Our stores are purpose built, modern and located in safe and easily accessible locations.

The Big Yellow brand is based on our people and delivering excellent customer service is at the heart of our business and staff training. Our store teams are highly trained to offer helpful advice to people needing storage, many of which might not have used the service before. We think brilliant customer service starts with a warm and friendly personality, which is what we look for when recruiting. Experience is great, but we can teach you the skills you need and we are committed to helping you reach your potential through training and development programs. We offer great benefits including days off on your birthday, real time off at Christmas plus customer service bonus awards (WOW`s as we like to call them), you’ll always feel valued. We also encourage our staff to get involved with our charity partners and our Big Yellow Foundation so you can do good, and feel good when you come to work with us.

The Big Yellow brand is based on our people and delivering excellent customer service is at the heart of our business and staff training. Our store teams are highly trained to offer helpful advice to people needing storage, many of which might not have used the service before. We think brilliant customer service starts with a warm and friendly personality, which is what we look for when recruiting. Experience is great, but we can teach you the skills you need and we are committed to helping you reach your potential through training and development programs. We offer great benefits including days off on your birthday, real time off at Christmas plus customer service bonus awards (WOW`s as we like to call them), you’ll always feel valued. We also encourage our staff to get involved with our charity partners and our Big Yellow Foundation so you can do good, and feel good when you come to work with us.