Ventrica is an outsourced contact centre company owned and managed by professionals who possess numerous years of experience in delivering intelligent customer contact solutions. We can help you deliver more sales, retain your customers longer, develop the customer relationship, and increase the customer lifetime value.
We’re passionate about our business and that passion is channelled into providing sales and customer service excellence on behalf of our clients and their customers. We specialise in providing service delivery across multiple channels, in multiple languages, so your customers can contact you in the method of their choice and at their own convenience, whatever time of day or night that may be.
What is Ventrica's vision?
"Our vision is to become the UK outsourcer of choice for 'blue chip' brands who require greater levels of personalisation, customer satisfaction and technical innovation, and to dispel the myth that outsourced contact centres are the poor relation when compared to in-house operations." - Dino Forte, MD
Where do you work?
We have a bright, vibrant and modern office which have some excellent views of the seafront. We are close to main train lines and bus routes with a public car park next to our office. We are right next to the heart of the town centre so there are many shops around. We also have a second office which had it's grand opening in November 2017 which is situated just over the road from the main office.
Connect with Ventrica