Working at Total Care and Support

As an outsource service provider we specialise in contact centre operations, logistics, engineering solutions, marketing and software development. We've spent the last 14 years building an experienced work force, to cope with the demands of our ever evolving digital world. All of our contact centres are Lancashire based and we don't outsource calls overseas. We believe in supporting our local areas and community.

We handpick our staff , who are all highly trained and professional. Our people regard our clients' needs with the utmost priority. They know that our success depends solely on happy customers.

TOTALcare is an outsource service provider, specialising in contact centre, logistics and IT repair services.

TOTALcare provides a range of outsourcing solutions such as inbound and outbound sales, cross selling, order processing, technical support, customer support, tele-marketing, customer service and billing.

TOTALcare invests a lot of time and money in the latest IT & Communications to ensure it is competitive and able to offer our clients complete visibility and access to the data in real time.

Our solutions are proven to optimise performance, improve customer experience and provide a positive Return On investment to our clients.