What we do

About Massenhove Recruitment:
Formed in 2004 as a full service agency to the London / Lloyd's Insurance market, Massenhove Recruitment operates from offices in Essex with a service &amp; interview suite in Devonshire Square, London.
In addition to our London Market operation, we also operate a specialist Motor Insurance division, where we are now recognised as market leaders in the provision of staff for the Motor Insurance Industry nationwide.
Alongside our specialist divisions within the Insurance Industry, we formed a small but very successful desk specialising in Financial Services; servicing Investment Management, Asset Management, Tax &amp; Fiduciary clients in London &amp; the South East.

Who you'll work with

Full Service Agency, specialising in the Insurance market.
<ul>
<li>Insurers (Syndicate &amp; Company market)&nbsp;</li>
<li>Brokers (London Market &amp; Regional)</li>
<li>Specialist market leading Motor Insurance Division - www.motorinsurancejobs.com</li>
<li>Financial Services (Investment Management, Asset Management, Tax &amp; Fiduciary clients in London &amp; the South East)</li>
</ul>
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What you'll get

External links

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Commercial Insurance Broker - Branch Manager Job Market - Insurance Commercial Insurance Branch Manager - Key duties Manage, direct and monitor insurance activities and the overall performance of the team to increase efficiency and maximize performance. General administration of all insurance provisions including claims. Effective liaison, support, and assistance with the whole of the organisation. Maintain and improve mechanisms for the provision of insurance, including surveying and measuring governance, performance, administration and outcomes and disseminate feedback to the appropriate persons/entities. Utilise systems to manage insurance functions, analysis and documentation. Direct the development of plans for insurance, including management to achieve targets. Developing plans for insurance progress. Support to all other departments with insurance related issues. Subject to agreed criteria; recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met. Reporting (content and format as agreed) on a monthly basis or as otherwise required. Assist in developing plans for team activities to include strategy to achieve targets. Delegate authority and responsibility to team with supervision, accountability and review. From time to time, you may be expected to be part of special projects as are reasonably required of your job role. Attend, promote and arrange marketing &amp; networking events. Commercial Insurance Branch Manager - Key requirements Must have 3 years minimum experience working within a broking or underwriting environment. Excellent communication skills, including effective communication with clients and insurers, including clear explanation of complex insurance terms and conditions.

Branch Manager - Insurance Broker

Insurance Account Executive - Commercial Insurance Job Market - Insurance Insurance Account Executive - About the role You will provide quotations for New Business and Renewals to assist the Branch and be a referral point for the Assistants. Dealing with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication &amp; negotiation skills. Insurance Account Executive - Key duties Calculate New Business premiums in accordance with the specific carrier’s risk appetite and guidelines or liaise with insurers for all non-delegated authority business Understand the processes and procedures required to provide quotations &amp; put forward suitable products to meet the client’s demands and needs. Deliver excellent customer service whilst meeting customer requirements efficiently &amp; effectively for New Business. Ensure that all product information provided is clear, fair, and not misleading, allowing the customer to make an informed decision. Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to. Required to be a referral point within the Branch. Insurance Account Executive - Key requirements You will need to have good judgement, be analytical, have great attention to detail, be flexible, self- motivated, driven &amp; deliver excellent customer service whilst always adhering to underwriting authority limits Must have 2 years minimum experience working within a broking or underwriting environment. Cert CII qualification an advantage.

Commercial Insurance Account Executive

Systems Developer - Full Time / Permanent The role will be hands-on and will require the candidate to take their own initiative whilst being the first point of contact for some key developments. As the junior developer, you will manage the development design and process as provided by the systems development manager. What the ideal candidate will need to succeed This role offers excellent opportunities to develop a career within the insurance industry and work towards being the best of breed in the next generation of InsureTech. The ideal candidate will have an excellent technical understanding, be able to multitask and prioritise their own workload, as well as the ability to work to tight deadlines and have highly developed organisational skills. Rewards for the successful candidate The successful candidate will benefit from the support and collaboration of the experienced Systems Development Manager and the knowledgeable Technology &amp; Underwriting Teams. Tasks and objectives: Must be able to apply SOLID and other architectural principles to designs and code. Deliver high quality functional software within agreed timescales. Collaborate with a team to prepare designs, estimates and functional specifications. Maintain quality through code and document reviews. Participate in Agile based meetings to ensure iterations are well defined, planned and delivered. Investigate software/system faults and devise solutions to these problems. Assist with 2/3rd line support. Review team &amp; iteration performance to identify improvements to future deliveries. Take responsibility for own learning and ensure rapid uptake of familiarity with the system. Work closely with internal stakeholders to understand their needs and develop changes, maintain accurate documentation, train internal stakeholders in any new functionality. Develop a basic level of insurance knowledge and demonstrate competency by completing DevZone modules Maintain effective working relationships with all internal departments Maintain an open communication ethos with colleagues and managers Attend meetings when required Perform a variety of administrative duties as required to assist the Systems Development Manager. Skills: API development Git Demonstrable experience in the following areas: Restful/JSON API services Clean, well-written and maintainable code Any experience of the following would be considered an advantage: Test driven development Python, (Delphi - advantage) Secure coding practices Knowledge of XML, SQL, HTML/CSS &amp; JavaScript Key attributes a developer should be able to demonstrate: The ability to work unsupervised Deliver to agreed timescales, or to highlight issues as soon as they arise if likely to affect those timescales The ability to work and communicate effectively within a team Ability to write unit tests and to understand how to perform integration testing Analysing and clarifying requirements &amp; technical designs Perform code reviews and provide constructive feedback to other developers Paying attention to the security requirements of working within a PCI-DSS accredited environment, specifically writing secure code

Systems Developer

We are currently seeking a highly skilled and experienced Claims Negotiator to join our Clients Liability Team. As a Claims Negotiator, you will be responsible for managing an allocated portfolio of claims in accordance with company and regulatory requirements, while ensuring the delivery of service excellence. Responsibilities: Handle liability claims from First Notice of Loss (FNOL) to final settlement, following the processes and procedures outlined in the &quot;Claims-Guiding Principles&quot; document. Proactively drive each case in association with the diary system to achieve the most economical settlement at the earliest practical time. Accurately reserve claims in accordance with the Company's reserving policy of &quot;Ultimate Claims Spend&quot; and regularly review and amend reserves as necessary. Identify and pursue all avenues of recovery. Play an active role in audit functions when directed. Provide appropriate information to internal colleagues in accordance with documented procedures. Appoint panel service providers as needed and contribute to monitoring their performance to ensure the highest possible standards. Keep senior staff informed on individual large losses and claims trends identified. Key Performance Indicators: Financial: Accuracy of reserves. Claims lifecycle. People: All claims handled within Service Level Agreements (SLAs). Levels of complaints received and resolution of complaints. Compliments recorded. Develop and maintain close working relationships internally with colleagues and externally with brokers and service providers. Requirements: At least 2 years of liability claims handling experience. Good interpersonal skills and time management abilities. Knowledge of national claims and insurance market environments. CIP/ACII (or progress towards) certification. Familiarity with relevant law relating to Liability classes. Understanding of principles and practice of insurance. Understanding of underwriting philosophies and policy wordings. Technical knowledge to effectively handle personal injury claims from FNOL to settlement. Ability to monitor and control service providers.