What we do

<p>Great People is an independent recruitment specialist based in Watford, Hertfordshire, operating UK-wide to provide professional and bespoke recruitment solutions for both companies and job-seekers alike. <br /> <br />Great People deals in recruitment for industry sectors such as: legal, secretarial, accounting, finance, administration, HR, training, call centre, customer service, sales and marketing. Our approach is unique in that we take more time to understand our clients&rsquo; requirements and our candidates' strengths and abilities.</p>

Member Services Support Coordinator My client is a growing insurance company and are looking for additional admin support for their busy Claims Department Duties include: Answering inbound calls, including claims overflow calls Distribution of all correspondence received via post &amp; through email minimal delays Maintaining postage credit and ordering stationery Printing, packing up and sending member documentation Reviewing outstanding renewals Forwarding on and following up on customer invoices Recording all documents received relating to a registered claim Skills Required Use of concise, clear and appropriate language Listening and responding effectively Reasoning and ability to identify possible problems Able to build rapport and successful relationships Empathetic; able to identify, understand and respond to different views Organisation skills; ability to manage multiple demands This role would suit a bright individual who is looking to gain experience in a friendly insurance company. This role comes with excellent benefits including bonus, healthcare and pension The company are based in Rickmansworth but will be moving to Croxley Business Park in June. For more information please contact Charmaine

Office Support Coordinator

Claims Consultant - Customer Service Executive The role of Claims Consultant, reporting to the Member Services Manager, is to assist with the day to day running of the Claims Team, delivering high quality service to their customers through all the facets of the claims processes. You will assist to achieve its new business and retention targets by providing customer service excellence. Claims processes should be performed competently, accurately, professionally, time efficiently and with an attention to detail in all areas. Duties include: Providing professional and friendly telephone based assessments and authorisation of claims Providing written confirmation of claims decisions and notifications Dealing with invoice payment queries Provide customer service excellence to clients by communicating clearly and professionally by phone and in written form Work to build professional relationships and team spirit with your peers and colleagues. Support other members of your team with training and development to work together to achieve team goals. Be trained in other departments’ processes and assist with other team duties as and when required Undertake general office duties from time to time when required. Knowledge, Skills and Attitude Customer service &amp; claims handling experience preferable but not essential Use of concise, clear and appropriate language Numeracy and literacy Listening and responding effectively Reasoning and ability to identify possible problems Able to build rapport and successful relationships Empathetic; able to identify, understand and respond to This role comes with excellent benefits including bonus and much more They will be moving to Croxley Business Park in June For more information please contact Charmaine

Customer Service Executive

My client is a traditional English Country pub set in beautiful location. Their unique outside options offer you a place to visit with friends whatever the weather. They are based near Chorleywood Common with a pretty view. They serve real ales, a wide selection of draft lagers, hand selected excellent wines and a gin menu that they are proud to rave about along with outstanding food locally sourced. The Role They welcome applications from a talented &amp; energetic Chef to join their kitchen team who strive for excellence at all times. You will have demonstrable experience of working in busy kitchens working with fresh ingredients &amp; will have passion &amp; flair for cooking. As the lead chef you must be proactive, able to communicate clearly with everyone in the team &amp; have good attention to detail along with high standards. They offer high quality, home cooked, traditional food using locally sourced suppliers and seasonal ingredients. Key Responsibilities Control and direct the food preparation process and any other relative activities Construct menus with new or existing culinary creations ensuring the variety and quality of the servings Approve and &quot;polish&quot; dishes before they reach the customer Plan orders of equipment or ingredients according to identified shortages Remedy any problems or defects Be fully in charge of hiring, managing and training kitchen staff Estimate staff’s workload and compensations Maintain records of payroll and attendance Comply with nutrition and sanitation regulations and safety standards Requirements and skills Proven experience as Head Chef Exceptional proven ability of kitchen management Ability in dividing responsibilities and monitoring progress Outstanding communication and leadership skills Up-to-date with culinary trends and optimized kitchen processes Good understanding of useful computer programs (MS Office, restaurant management software, POS) Credentials in health and safety training For more information on this exciting opportunity please contact Charmaine

Head Chef

Sous Chef My client is seeking a talented and experienced Sous Chef to join their culinary team. As a Sous Chef, you will play a vital role in the success of their pubs culinary operations, working alongside their Head Chef to deliver exceptional menus. You will be responsible for managing the kitchen in the absence of the Head Chef, overseeing food preparation and ensuring that all dishes are of the highest quality, cooked to perfection, and presented beautifully. You will work closely with the Head Chef to implement standard recipes, and maintain food costs. Your creativity, attention to detail, and passion for delivering outstanding culinary experiences will inspire the team to deliver exceptional food, day after day. Ideal Candidate You would have several years of experience working in a similar role in a high-volume, fast-paced kitchen environment, and you would have a strong background in a variety of cuisines and be knowledgeable in modern cooking techniques and equipment. You should have excellent organizational and time-management skills The ideal candidate should have experience in menu planning, cost control, and ordering supplies. You should possess a creative flair and a passion for food, as well as an ability to work well under pressure while maintaining high-quality standards. The ideal candidate would also have excellent communication skills and be able to work collaboratively with other members of the kitchen team and front-of-house staff. This public house is set in a beautiful location near Chorleywood Common and has an excellent reputation. For more information please call Charmaine.