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Working at Ernest Jones

  • Company size
    2,500–4,999 employees
  • Sector
    Retail

What we do

From modest beginnings in 1949, Ernest Jones has grown from a single store in London's Oxford Street to a highly reputable national chain of over 100 + jewellery stores - bringing to suburban and provincial locations the quality, range, presentation and high standard of customer service once only available in London's West End.

Ernest Jones is now firmly established as UK’s diamond and watch specialist and helps turn moments into memories with a breath-taking collection of exquisite diamonds and luxury Swiss watches. As well as diamonds, jewellery and watches, Ernest Jones has gifts for every occasion and luxury accessories from top brands. Our passionate and fully trained team provide all the advice our discerning customers need.

Our purpose - our reason for being - is to inspire love. The more love there is in our world, the better it is for all of us.

What you'll get

  • Learning & developmentAll team members have access to a range of e-learning and training.
  • Deals & discountsStaff discount and a yearly enhanced rate for your work anniversary.
  • FinancialFinancial wellbeing, pension scheme and life assurance.
  • Health & well-beingHealth cash plan- allows you to budget for everyday healthcare.
  • Deals & discountsReal Rewards- save £'s on groceries, utilities, travel and leisure.

Who you'll work with

Our stores - more than 300 of them - are the face of our business. As a People First company, we put our customers and our team members at the centre of everything we do. We aim for each store to run as smoothly as a Swiss timepiece! If you ask any one of our store team members what it means to work here, they will undoubtedly mention ‘teamwork’.

Our teams within store generally comprises of a Store Manager, Assistant Store Manager, Supervisor and Sales Associates and by working as a team, they inspire love.

Teamwork combined with purpose, passion and product knowledge, makes for great customer service and a successful store. If you love working with the public, can see the joy in sharing a customer’s ‘happily ever after’ moment, or helping a purchase become a long lasting memory and you’re driven by sales success and personal ambition, we’re meant for each other!

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