EAC are representing a Market Leading Organisation in Milton Keynes. They are growing and looking for a French Speaking IT Engineer to join the team. If you are experienced in 1st Line support and are looking for a new long-term role then please get in touch. You will be working within a supportive team whilst taking responsibility to support your accounts with any IT related issues. Salary 25,000 - 30,000 Duties for the IT Engineer Providing first and second line IT support to clients via phone, email or in person Calling out to site if the issue can’t be fixed remote Carrying out IT support requests onsite Managing ownership of a ticket from start to finish Perform routine system software updates Maintain accurate records on the internal system Diagnose and resolve hardware and software issues Flexible to travel if and when required (minimal) Ideal IT Engineer Fluent in French Excellent PC problem solving skills Proven experience in a similar IT role Provide excellent customer service Proven ability to configure, troubleshoot and maintain a variety of Windows Server Strong Communication over the phone when dealing with Clients Exceptional organisational skills and time management Full UK Driving License

IT Help-desk Engineer 

EAC are representing a Market Leading Independent Insurance Broker who are on the lookout for an Accounts Handler to join their Team. You will dealing with Large cases with an income of roughly 200-250k. If you are an experience Accounts Handler looking for your next opportunity to then this could be the role for you. The office is based in Bedford but the Client offers a hybrid set-up. On offer for Accounts Handler: Salary 35,000 - 38,000 Mon &amp; Fri working from home Hours 8:30-5:00pm 26 days annual leave Bank Holiday's Further Training if required (CII) Duties for the Accounts Handler: To ensure that documentation is accurate and correct To issue clients with documentation in an efficient manner &amp; chase insurers for outstanding documents To advise insurers of mid term adjustments and to process the necessary documentation to the client. To ensure that presentations to insurers are prepared for quotations to prospective clients. To carry out the broking of new business risks To ensure that renewals are processed accurately and in good time. To carry out re broking of any renewal business as required. To deal professionally and efficiently with enquiries and queries from both insurers and clients. To liaise with insurers and underwriters to ensure that business opportunities are identified and the business relationships are maintained. Provide management information and reports to the Directors as required. To maintain client files using the agreed procedure. Ensure that the Company’s compliance policies are adhered to and Client info up to date. To raise client debit notes for despatch to the client. To ensure that finance administration is completed by the client in a timely manner. To ensure that client outstanding monies are received within the agreed timescales and to liaise with and actively support credit control To investigate and resolve account queries as required. Ideal Account Handler: CII Qualified Comfortable dealing with Large &amp; Complex Cases Strong Communication both written and verbal Positive and committed attitude

Accounts Handler 

EAC are working with a Market Leading Organisation who are on the lookout for Sales Analyst to join their Business Intelligence team based in Milton Keynes. If you enjoy dealing with data, are good with numbers and have exceptional attention to detail then this could be the role for you. You will be working in a small team and part of an exciting future as the Organisation grows. On Offer for the Sales Analyst Salary 26,500 25 days annual leave &amp; Bank Holiday's Monday - Friday hours 9:00am-5:00pm Full Training &amp; Development New, modern office with free parking Duties for the Sales Analyst Look at trends and feedback to the Sales Team Provide sales reports to key customers and internal stake holders Analyse sales reports to identify opportunities for growth Process orders for Key Accounts Responding to adhoc sales data requests Provide administration support for external teams Ideal Sales Analyst Analytical individual who enjoys dealing with Data Strong communication via email and in person Highly organised whilst working in a fast paced role Confident working with Microsoft Package including Excel Experience with Power BI is an advantage

Sales Analyst 

EAC are representing a Market Leading Organisation that are looking for a Part-time Credit Controller, to join their small friendly team in Milton Keynes. This role requires you to work Monday-Friday 5 hours a day (total 25 hours a week). Ideally 9:30am-3:00pm with a half an hour lunch break. The salary is 24,000 pro-rata and office based, with free parking. If you have 1 years experience working within Finance and are looking for an opportunity to work around your personal commitments then this could be the perfect role for you. Duties for the Credit Controller To download, post and allocate sales ledger cash received as per the remittance daily To reconcile the Invoice Finance sheet daily and upload declared invoices and credit notes To perform the Dunning runs fortnightly and chase the aged debt on accounts To set up accounts for customers and check the credit availability for customers To process and post the Worldpay transactions To reconcile the I.F and print relevant Sales Ledger reports for Month End. To be responsible for the emails responding to customer queries i.e., statement and invoice requests, releasing accounts for sales To answer phone calls politely and speak to customers All round accounting knowledge i.e., debit/credit understanding Holiday allowance 25 days (pro rata) including bank holidays.