Average Technical Support salary in the UK

Technical Support EngineerLuton / Remote£28,000 - £33,000 Basic + OEM Training + Progression + Remote Working + Package + IMMEDIATE STARTAre you a looking to come off the road and move into a remote helpdesk role? Or perhaps you have some basic mechanical or electrical engineering knowledge and are looking for your first step into a technical engineering career? This is an excellent opportunity for a Technical Support Engineer to join a well-established, forward-thinking business in the food processing industry, recognised globally for its strong training ethos, supportive team environment, and commitment to developing its people. Working remotely, you'll provide technical support to customers and engineers, using your existing engineering knowledge to diagnose issues. This Technical Support Engineer receive structured training on the company's equipment and systems, giving you the technical knowledge and confidence to develop within the role. This Technical Support Engineer Role Will Include:* Technical Support Engineer position - working remotely * Providing over the phone technical support to customers and engineers * Working on food processing equipment * Diagnosing faults and assisting with troubleshooting * Developing strong product and technical knowledge * Access to continuous OEM training and developmentThe Ideal Technical Support Engineer Will Have:* Basic Electrical / Mechanical engineering knowledge * Field Service Engineer looking to come off the road considered * Alternatively, someone with a basic engineering background looking to take their first step into a technical support role * Good computer skillsApply now and call Georgia for immediate consideration!Keywords: technical support engineer, field service engineer, mechanical, electrical, manufacturing, food processing, slicers, conveyors, automated machines, remote, bedford, luton, northampton, corby, peterborough, london, birmingham This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates with a valid legal permit or right to work in the United Kingdom. Candidates who do not have this right, or are awaiting approval, should not apply.

Technical Support EngineerLocation: BristolSalary: £39,000 – £50,000 DOEHours: Full-Time, PermanentAbout the RoleWe are looking for an experienced Technical Support Engineer to join a growing technical support team in Bristol.You will provide technical support across a UK depot network and customer sites, acting as a point of escalation for engineers dealing with more complex faults, repairs and commissioning work.This is a hands-on role working with diesel generator sets, supporting fault diagnosis, repairs, upgrades, commissioning and technical projects.Key ResponsibilitiesDiagnose and resolve mechanical and electrical faults on generator equipmentCarry out servicing, repairs, commissioning and modificationsAttend customer sites for technical support and site surveysSupport engineers with complex fault-finding and technical issuesWork on Stage V generators and modern rental equipmentProvide technical training and mentoring to engineersSupport engineering upgrades, product introductions and technical investigationsEnsure all work is completed safely and to a high standardAbout YouExperience servicing and repairing diesel generator sets is essentialExperience with FG Wilson, Cummins or similar generatorsStrong mechanical and electrical fault-finding skillsRelevant engineering qualification or completed apprenticeshipElectrical bias preferredUnderstanding of LV distribution and changeover systemsPrevious Field Service or Technical Support experience would be advantageousFull UK driving licence essentialGood communication and customer service skillsAble to work independently and as part of a teamBenefits & Package£39,000 – £50,000 salary depending on experienceCompany vehicleCompany phoneEOT bonus schemeTraining, upskilling and career progressionHoliday Buy & Sell SchemeCompany pensionPrivate medical schemeLife assurance and healthcare support23 days holiday + bank holidays, increasing to 28 days with serviceCycle to Work SchemeEmployee Referral SchemeEnhanced overtime ratesOvertime RatesMonday–Friday, 8am–5pm: Standard timeMonday–Friday, 5pm–midnight: Time and a halfMonday–Friday, midnight–4am: Double timeSaturday, 4am–midnight: Time and a halfSaturday, midnight–4am: Double timeSunday & Bank Holidays: Double timeTo apply for the Technical Support Engineer position, please contact Kirk at Pertemps, Bristol.

When a product isn't performing as it should, you want to be the person who figures out why, fixes the problem and makes sure it doesn't happen again. This Technical Support Engineer position gives you the opportunity to put your electronics knowledge to work across product design, fault finding, testing and development, working with specialist communications technology used by the Police, Military and Government sectors.You'll join an established, market-leading business with over 45 years' experience developing communications equipment and specialist solutions. From Bluetooth devices and audio accessories to two-way radio systems and bespoke electronic products, you'll work across a varied product range, supporting both existing technology and new developments.What’s in it for you?Salary of £30,000 - £34,000 per annum.The opportunity to work with specialist communications technology used in critical environments.A varied position combining electronic design, hands-on fault finding, testing and product development.Exposure to Bluetooth, wireless, audio, radio integration and bespoke electronic systems.The chance to influence product improvements and contribute ideas to future developments.Join an established global supplier with a strong reputation in specialist communications equipment.Your responsibilities as a Technical Support EngineerReview and maintain electronic schematics, supporting the design and development of new and existing products.Diagnose and resolve electronic faults across prototypes, production equipment and customer returns.Assemble, solder, modify and test electronic circuits, prototypes and bespoke customer solutions.Carry out functional, performance and compatibility testing across audio, Bluetooth, USB and radio communications equipment.Produce and maintain schematics, test procedures, assembly instructions and engineering documentation.Work with production, sales and other departments to resolve product issues, improve designs and support new developments.What we’re looking for in a Technical Support EngineerPractical electronics design and development experience, including the ability to interpret schematics and diagnose component-level faults.Strong soldering and PCB rework skills, with experience using oscilloscopes, multimeters, signal generators and other electronic test equipment.Knowledge of analogue and digital circuits, power management, switching circuits and electronic component selection.Experience with audio electronics, Bluetooth, USB, embedded microcontrollers, two-way radios or other communications technologies would be advantageous.Familiarity with engineering documentation, product testing and software such as Jira, Git and Microsoft Office 365.Working hours: Monday to Friday, 8:00am - 5:00pm, with a 30-minute lunch break. 42.5 hours per week.If you enjoy getting hands-on with electronics, solving challenging faults and seeing your ideas contribute to better products, this could be the opportunity you're looking for. Apply today to find out more about this Technical Support Engineer position.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.