Average Technical Support salary in the UK

Technical Support EngineerLuton / Remote£28,000 - £33,000 Basic + OEM Training + Progression + Remote Working + Package + IMMEDIATE STARTAre you a looking to come off the road and move into a remote helpdesk role? Or perhaps you have some basic mechanical or electrical engineering knowledge and are looking for your first step into a technical engineering career? This is an excellent opportunity for a Technical Support Engineer to join a well-established, forward-thinking business in the food processing industry, recognised globally for its strong training ethos, supportive team environment, and commitment to developing its people. Working remotely, you'll provide technical support to customers and engineers, using your existing engineering knowledge to diagnose issues. This Technical Support Engineer receive structured training on the company's equipment and systems, giving you the technical knowledge and confidence to develop within the role. This Technical Support Engineer Role Will Include:* Technical Support Engineer position - working remotely * Providing over the phone technical support to customers and engineers * Working on food processing equipment * Diagnosing faults and assisting with troubleshooting * Developing strong product and technical knowledge * Access to continuous OEM training and developmentThe Ideal Technical Support Engineer Will Have:* Basic Electrical / Mechanical engineering knowledge * Field Service Engineer looking to come off the road considered * Alternatively, someone with a basic engineering background looking to take their first step into a technical support role * Good computer skillsApply now and call Georgia for immediate consideration!Keywords: technical support engineer, field service engineer, mechanical, electrical, manufacturing, food processing, slicers, conveyors, automated machines, remote, bedford, luton, northampton, corby, peterborough, london, birmingham This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates with a valid legal permit or right to work in the United Kingdom. Candidates who do not have this right, or are awaiting approval, should not apply.

Technical Support EngineerLocation: BristolSalary: £39,000 – £50,000 DOEHours: Full-Time, PermanentAbout the RoleWe are looking for an experienced Technical Support Engineer to join a growing technical support team in Bristol.You will provide technical support across a UK depot network and customer sites, acting as a point of escalation for engineers dealing with more complex faults, repairs and commissioning work.This is a hands-on role working with diesel generator sets, supporting fault diagnosis, repairs, upgrades, commissioning and technical projects.Key ResponsibilitiesDiagnose and resolve mechanical and electrical faults on generator equipmentCarry out servicing, repairs, commissioning and modificationsAttend customer sites for technical support and site surveysSupport engineers with complex fault-finding and technical issuesWork on Stage V generators and modern rental equipmentProvide technical training and mentoring to engineersSupport engineering upgrades, product introductions and technical investigationsEnsure all work is completed safely and to a high standardAbout YouExperience servicing and repairing diesel generator sets is essentialExperience with FG Wilson, Cummins or similar generatorsStrong mechanical and electrical fault-finding skillsRelevant engineering qualification or completed apprenticeshipElectrical bias preferredUnderstanding of LV distribution and changeover systemsPrevious Field Service or Technical Support experience would be advantageousFull UK driving licence essentialGood communication and customer service skillsAble to work independently and as part of a teamBenefits & Package£39,000 – £50,000 salary depending on experienceCompany vehicleCompany phoneEOT bonus schemeTraining, upskilling and career progressionHoliday Buy & Sell SchemeCompany pensionPrivate medical schemeLife assurance and healthcare support23 days holiday + bank holidays, increasing to 28 days with serviceCycle to Work SchemeEmployee Referral SchemeEnhanced overtime ratesOvertime RatesMonday–Friday, 8am–5pm: Standard timeMonday–Friday, 5pm–midnight: Time and a halfMonday–Friday, midnight–4am: Double timeSaturday, 4am–midnight: Time and a halfSaturday, midnight–4am: Double timeSunday & Bank Holidays: Double timeTo apply for the Technical Support Engineer position, please contact Kirk at Pertemps, Bristol.

Are you a technically minded problem-solver who enjoys variety, collaboration, and making a real impact?At Barron McCann Ltd, we're looking for a Technical Support Engineer to join our Technical Services team. This is a diverse and engaging role where you'll provide technical support, manage documentation, support project delivery, train engineers, and work directly with customers to help deliver outstanding service nationwide.Why Join Barron McCann?With more than 45 years of experience, Barron McCann Ltd is a trusted technology services partner supporting customers across retail, hospitality, education, and other sectors. We pride ourselves on delivering service excellence, every time, everywhere, and our culture is built around ambition, teamwork, integrity, and passion.This role offers:A varied and challenging technical positionOpportunities to work closely with customers and engineering teamsOngoing training and professional developmentThe chance to influence processes, documentation, and service deliveryA collaborative and supportive working environmentThe RoleAs a Technical Support Engineer, you'll be at the heart of our technical operations, supporting maintenance activities, projects, engineering teams, and customers across the business.Key responsibilities include:Providing hardware and software support to engineers and customersManaging and escalating technical support ticketsCreating, maintaining, and improving technical documentationManaging customer software images and build configurationsDelivering training and onboarding for engineering teamsSupporting customer projects and technical escalationsAttending customer sites to validate processes and provide technical expertiseThis is an excellent opportunity for someone who enjoys solving technical challenges, sharing knowledge, and working across multiple areas of a business.What We're Looking ForWe're interested in hearing from candidates with experience in technical support, IT services, field engineering, service delivery, or similar technical environments.You'll ideally have:Strong technical troubleshooting and problem-solving skillsExcellent communication skills with the ability to explain technical concepts clearlyExperience using ticketing systems and structured support processesA high level of attention to detail when creating documentationThe ability to manage changing priorities in a fast-paced environmentExperience in IT maintenance services, image build management, engineer training, or documentation management would be highly advantageous.Ready for Your Next Challenge?If you're looking for a role where you can make a genuine impact, work with talented colleagues, and continue developing your technical skills, we'd love to hear from you.Technical Support EngineerLocation: Derby, UKCompany: Barron McCann LtdApply today and become part of a team committed to delivering service excellence, every time, everywhere.