Average Technical Support salary in the UK

Job Title: Technical LeadLocation: Liverpool City Centre HQ / Hybrid (3 days in office)Salary: £70,000 - £85,000 per annum, depending on experienceJob Type: Permanent, Full TimeWorking Hours: 37.5 hours per week, Monday to FridayWe're looking for a Tech Lead to guide a talented, cross-functional squad as they design, build and deliver products that make a real difference for our customers.You'll lead a team made up of backend and frontend developers, QA and automation testers, designers, product managers and business analysts. Together, you'll create and evolve high-quality software using modern engineering practices and a microservice architecture built on Azure.As Tech Lead, you'll be hands-on with the code while supporting others to grow. You'll set technical direction, drive standards and help shape how your squad works, with real autonomy and trust. You'll collaborate closely with the Architecture Team to ensure your services fit seamlessly into our broader platform and long-term technical strategy.We work together in our Liverpool HQ three days a week because collaboration, quick feedback and creative problem-solving are key to how we deliver.Your Impact:The systems you'll design, and lead will power key parts of our products, used by thousands of customers every day. Your technical decisions will directly influence product quality, performance and customer experience. You'll help your team deliver features that are reliable, scalable and genuinely improve how people interact with our services.What You'll Do:Lead a multidisciplinary squad to deliver high-quality, production-ready softwareDesign and build scalable microservices in .NET and AzureContribute to the evolution of our microservice architecture and integration patternsCollaborate with frontend developers working in React and Next.js to deliver seamless user experiencesPartner with product managers, BAs and designers to translate customer needs into clear technical plansWork closely with QA and automation testers to ensure quality and reliability are built in from the startStay hands-on with code while mentoring developers and promoting best practicesDrive technical discussions, champion clean architecture and improve our engineering standardsContribute to wider engineering initiatives, including developer experience and shared toolingOur Tech Stack:Backend: C#, .NET 8.0, Redis, MongoDb, SQL Server, Entity Framework, MassTransit, MediatorFrontend: React, Next.js, TypeScriptInfrastructure: Azure, Docker, Kubernetes (AKS), Nginx, RabbitMQArchitecture: Microservices, Event-driven patterns, Clean ArchitectureObservability and Monitoring: Grafana, Loki, Sentry, PostHogTooling and Practices: Git, CI/CD pipelines, Agile methodologiesWhat We're Looking For:Proven experience leading software delivery within a microservice-based environmentStrong technical background in .NET and AzureComfortable working across the stack, with deeper expertise in backend systemsExperience mentoring and guiding developers in a collaborative, agile setupProduct-focused mindset with an understanding of trade-offs between speed, scalability and user experienceExcellent communicator who brings clarity and empathy to technical discussionsPassion for clean, maintainable code and continuous improvementCurious and proactive, always looking for better ways to build, measure and deliverWhy Join Us:Real autonomy to shape how your squad designs, builds and delivers softwareA modern, cloud-native architecture that encourages experimentation and ownershipWork with talented developers, designers, testers and product professionals who care about what they buildInfluence technical decisions that shape the direction of our products and platformsOpportunities to grow into staff, principal or architecture-focused leadership rolesA supportive, transparent culture where craftsmanship, curiosity and learning are celebratedRegular opportunities for professional development, conferences and innovation timeA Few Things to Know Before You ApplyChecks & ClearancesAll roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.Visa RequirementsBecause our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.We're Here to Support YouWe're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.Candidates with experience or relevant job titles of; Technical Lead, Technical Team Lead, Technical Engineering Lead, Lead Programmer, Lead Software Engineer, Technical Architect, Solutions Architect, Technical Project Manager, Technical Manager may also be considered for this role.

We have an opportunity to join our Technical team in Lifton as a Technical Auditor on a permanent, part-time basis, working Monday to Friday 09:00 to 14:30, with flexibility required to support audits and validations out of hours.If you are a good communicator with an eye for detail and a logical approach to problem solving, then this is the role for you.What you'll be doing:Carrying out Good Manufacturing Practice (GMP) Audits, supporting the team in identifying the root cause and preventative measures to any actions identified.Conducting HACCP reviews with our multi-disciplinary team.Regularly auditing Critical Control Points (CCPs), ensuring processes are being consistently followed and product safety is maintained.Undertaking traceability exercises of our Finished goods and raw materialsMaintaining the quality management system via scheduled reviews of internal systems, retailer policies & certification standards.Establishing and maintaining good working relationships with site teams and external service providers.Supporting the maintenance and development of site Integrity systems.Supporting with external audits, providing information, and driving the close out of non-conformances that may be raised.What we need from you:Excellent communication SkillsThe ability to work independently to deadlines is essentialA good understanding of Microsoft office applicationsExperience in auditing, ideally in Food Manufacturing, would be advantageous although full training will be providedAwareness of Food Safety, HACCP and AllergensA desire to undertake training and developmentWhat we can offer in return:Competitive salaryUp to 7.5% pensionLife assuranceWide range of online and in-house trainingAccess to an employee discount scheme, with access to hundreds of nationwide retailersStaff shopApplications to be submitted through our career’s website: 

Are you a technically minded problem-solver who enjoys variety, collaboration, and making a real impact?At Barron McCann Ltd, we're looking for a Technical Support Engineer to join our Technical Services team. This is a diverse and engaging role where you'll provide technical support, manage documentation, support project delivery, train engineers, and work directly with customers to help deliver outstanding service nationwide.Why Join Barron McCann?With more than 45 years of experience, Barron McCann Ltd is a trusted technology services partner supporting customers across retail, hospitality, education, and other sectors. We pride ourselves on delivering service excellence, every time, everywhere, and our culture is built around ambition, teamwork, integrity, and passion.This role offers:A varied and challenging technical positionOpportunities to work closely with customers and engineering teamsOngoing training and professional developmentThe chance to influence processes, documentation, and service deliveryA collaborative and supportive working environmentThe RoleAs a Technical Support Engineer, you'll be at the heart of our technical operations, supporting maintenance activities, projects, engineering teams, and customers across the business.Key responsibilities include:Providing hardware and software support to engineers and customersManaging and escalating technical support ticketsCreating, maintaining, and improving technical documentationManaging customer software images and build configurationsDelivering training and onboarding for engineering teamsSupporting customer projects and technical escalationsAttending customer sites to validate processes and provide technical expertiseThis is an excellent opportunity for someone who enjoys solving technical challenges, sharing knowledge, and working across multiple areas of a business.What We're Looking ForWe're interested in hearing from candidates with experience in technical support, IT services, field engineering, service delivery, or similar technical environments.You'll ideally have:Strong technical troubleshooting and problem-solving skillsExcellent communication skills with the ability to explain technical concepts clearlyExperience using ticketing systems and structured support processesA high level of attention to detail when creating documentationThe ability to manage changing priorities in a fast-paced environmentExperience in IT maintenance services, image build management, engineer training, or documentation management would be highly advantageous.Ready for Your Next Challenge?If you're looking for a role where you can make a genuine impact, work with talented colleagues, and continue developing your technical skills, we'd love to hear from you.Technical Support EngineerLocation: Derby, UKCompany: Barron McCann LtdApply today and become part of a team committed to delivering service excellence, every time, everywhere.