Average Technical Advisor salary in the UK

DEA Technical Advisor Ref:BM183 My client is one of the UK's largest energy consultancies, who specialise in providing highly technical energy assessments, software training, professional development and accreditations. They have the exciting opportunity in their Lutterworth offices for a DEA to join their audit and support team. Role responsibilities include: Carrying out Domestic Energy assessments and producing EPC'sWork alongside the DEA team and provide front-line support to client membersProvision of technical support via phone and email communications, as well as auditingBuild and develop working relationships with current and new clients The ideal candidate will have: DEA Qualification is preferable however training is provided to achieve this accreditationWork experience within the built environment industry and delivering EPC's would be advantageousExcellent communication and customer service skillsFull UK driving license and live within a commutable distance to the Lutterworth area Benefits of the role: Competitive salary ranging from £22,500 to £25,000Hybrid workingGenerous holiday allowanceFull training provided for DEA accreditation If This role interests you or if you are interested in searching for other roles relating to sustainability please feel free to contact Ben Moore on or email . There are many more roles available on our website at www.penguinrecruitment.co.uk. This is a permanent role. Penguin Recruitment is operating as a recruitment agency in respect to this position.

DEA Technical Advisor Ref:BM187 My client is one of the UK's largest energy consultancies, who specialise in providing highly technical energy assessments, software training, professional development and accreditations. They have the exciting opportunity in their Wakefield offices for a DEA to join their audit and support team. Role responsibilities include: Carrying out Domestic Energy assessments and producing EPC'sWork alongside the DEA team and provide front-line support to client membersProvision of technical support via phone and email communications, as well as auditingBuild and develop working relationships with current and new clients The ideal candidate will have: DEA Qualification is preferable however training is provided to achieve this accreditationWork experience within the built environment industry and delivering EPC's would be advantageousExcellent communication and customer service skillsFull UK driving license and live within a commutable distance to the Wakefield area Benefits of the role: Competitive salary ranging from £22,500 to £25,000Hybrid workingGenerous holiday allowanceFull training provided for DEA accreditation If This role interests you or if you are interested in searching for other roles relating to sustainability please feel free to contact Ben Moore on or email . There are many more roles available on our website at www.penguinrecruitment.co.uk. This is a permanent role. Penguin Recruitment is operating as a recruitment agency in respect to this position.

Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets. Client Details Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements Description Handling customer support requests via phone, email, chat, WhatsApp and tickets.The proactive investigation, fault-finding, problem-solving, troubleshooting, and resolution off support requests.Create an audit trail of the support request using our CRM systems.Liaising with mobile network providers.Assisting internal & external teams with their queries.Delivering monthly quality & quantity targets Profile In order to be considered you must have the following: Customer service experience.Fluent English speaking.Excellent communication skills both written and verbal.Ability to understand, diagnose and assist in a busy support environment.5 GCSEs (or equivalent) at grade A-C including Maths, English and Science.PC literate, including Word, Excel and E-mail.Good organisation skills Desirable Skills & Qualifications: Interest in gaming/technology.Electronic principles - BTEC, ONC, or similar qualification passed or in progress.Experience with mobile telecommunication equipment.Foreign language skills (Dutch/French/Swedish) Job Offer Full technical training and support.Salary is £23,000 + £4370 Shift Allowance (Flex Late Shift)Competitive benefits package including 25 days annual leave. (plus 8 bank holidays)Flex late Monday to Sunday between 01:30pm to 11pm Remote working after trainingTraining hours will Monday to Friday 08:00 - 17:30 for 3-4 weeks