Average Support Engineer salary in the UK

Job Title: IT Support EngineerLocation: Seaford, BN25 1LSSalary: £27,000 - £32,000 per year depending on experienceJob Type: Full time, PermanentJoin a growing MSP where your skills actually make an impactWe're a small but fast-moving Managed Service Provider in East Sussex, and we're looking for an IT Support Engineer who wants more than just a ticket-logging role. If you enjoy variety, solving real-world problems, and working closely with clients, this could be the perfect next step in your career.No two days are the same here - from remote troubleshooting to on-site visits, you'll be at the heart of keeping our clients running smoothlyWhat you'll be doing:Providing IT support via phone, remote tools, and on-site visitsOwning and resolving helpdesk tickets in line with SLAsBuilding strong client relationships through clear, professional communicationSetting up users across Active Directory, Microsoft 365, and EntraDeploying and configuring hardware (imaging & Intune)Supporting and configuring VoIP systems (training provided)Maintaining accurate documentation of systems, changes, and ticketsMonitoring backups, updates, and system health checksDiagnosing, repairing, and upgrading devices in-houseSupporting and leading IT projects when requiredWorking closely with the Operations Manager and wider teamAbout you:What we're looking for:At least 2 years' experience in an IT Support roleStrong troubleshooting skills and a logical approachA genuine passion for IT and delivering great serviceConfident communicator with excellent customer skillsA team player who can also work independentlyTechnical experience with:Windows Server (AD, GPO, DNS, DHCP)Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)Azure / EntraWindows & Mac OSVirtualisationVoIP systemsMSP experience and relevant certifications are a bonus, not a must.Location & travel:This is an office-based role in Seaford, with regular travel to client sites.Company vehicles are availableYou must live within a commutable distance to be consideredWhat you'll get:Annual salary increases (minimum £1,000 per year!)Regular pay reviewsPension schemeDeath in service coverYour birthday off - on usFree drinks in the officeWell-being support (including counselling sessions)Annual eye testsSmart casual dress + branded clothingFree parkingTeam events and socialsAdditional requirementsDue to the nature of our clients, a clear DBS check will be required before starting.If you're looking for a role where you can grow, be challenged, and actually make a difference - we'd love to hear from you.Please click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, may also be considered for this role.

Our client, who own and operate the Fawley refinery, is currently seeking a Contracts Support Engineer to join their commercial team. The Contracts Support Engineer is responsible for supporting the development, execution, and implementation of contracting strategies across a portfolio of site-based contracts at a major refinery. The role focuses on maximising commercial value, ensuring effective contract application, and supporting strong contractual performance throughout the full contract lifecycle.The refinery operates using multiple multi-discipline contracting organisations that deliver a broad range of maintenance and operational services, including mechanical, electrical, instrumentation, scaffolding, insulation, and associated support trades. The Contracts Support Engineer plays a key role in ensuring these contracts are robust, clearly defined, and effectively managed to support safe, compliant, and efficient refinery operations.The position works closely with procurement, engineering, maintenance, and operations teams, as well as contractor commercial and management representatives. A strong, working knowledge of the Procure-to-Pay (P2P / PtP) process and an understanding of technical maintenance and operations work scopes are essential to ensure compliance, consistency, and value delivery.Key responsibilities include supporting the development of contracting strategies, ensuring procurement and tender plans align with site priorities and business objectives, and driving continuous improvement in contract scope, structure, and application. Depending on the individual's experience and technical knowledge, the role may provide hands-on support during tender preparation, supplier qualification, bid evaluation, negotiations, and contract implementation, ensuring contracts are commercially robust and minimise the potential for disputes.The Contracts Support Engineer also supports change management activities including the preparation of MOC and governance documentation, coordination of contract kick-off meetings, and delivery of guidance or training to agreement owners. Ongoing support is provided throughout contract execution, including claims analysis, KPI and performance monitoring, contract amendments, and resolution of commercial or operational issues. The role actively contributes to cost improvement initiatives, benchmarking, innovation, and the sharing of best practices across the site and wider contracting network.Candidates should demonstrate strong communication, influencing, negotiation, and stakeholder-management skills, alongside sound commercial judgement and adaptability. Experience in contract or technical writing and project management is desirable but not essential. Ideally, candidates will have exposure to refinery, maintenance, or turnaround environments, with experience of P2P processes, contract implementation, and working with multi-discipline engineering contractors.This role is Inside IR35. The rates advertised are PAYE. The rate will be commensurate with the successful candidate's skills, experience, and level of responsibility, and will be benchmarked against comparable roles within the commercial team. Candidates must have a driving license.

Based in the North Hampshire area, an opportunity has arisen for a Sales Support Engineer to join a well-established precision engineering business. Working within a busy commercial and engineering team, you will support sales activity, tooling coordination, and production planning to ensure customer requirements are delivered efficiently and accurately.Working closely with colleagues across sales, production engineering and quality, you will provide technical support, assist with quotations, and ensure all necessary tooling, documentation and processes are in place. This is a varied, hands-on role suited to someone with CNC machining awareness and a strong understanding of production engineering.As the Sales Support Engineer, you will be responsible for -Supporting sales with the preparation of accurate customer quotationsCreating parts, bills of materials and route plans within the ERP/MRP systemPlanning CNC machining operations, ensuring efficiency and best practiceLiaising with production and engineering teams to support manufacturing activitiesProcuring tooling, jigs and fixtures from suppliersRaising purchase orders, works orders and subcontract documentationGathering and analysing data for cost vs price and performance reportingPreparing reports and metrics for senior managementSupporting general operations across sales and engineering as requiredIdeally you will have the following skills & experience -Knowledge within CNC machining and production engineeringFamiliarisation within aerospace and ISO Quality standardsExperience using ERP/MRP systemsExperience with CAD (desirable)On offer for this Sales Support Engineer role -Monday - Friday 8am - 5pm with an early finish FridaysSalary up to £40,000p/a25 days annual leave plus bank holidaysPension scheme and additional benefitsOngoing training and development opportunitiesIf you are a technically minded individual with CNC experience looking to move into a commercially focused engineering role, please apply.ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.