Average Support Engineer salary in the UK

CNC Sales Support EngineerLocation: Near Camberley, Surrey Salary: £30,000 to £35,000 plus benefits Our client is a successful CNC precision engineering company and are looking for a CNC Sales Support Engineer. This is an in-house role based near Camberley, Surrey.As CNC Sales Support Engineer your primary function will be to provide support to sales and engineering in delivering customer products and supporting tooling activities to ensure our engineering and production team have everything they need to deliver complete customers’ requirements. You will be working with both the Sales department and Engineering Departments to achieve the above. To do this you will need to have a sound understanding of production engineering with reference to CNC machining. You will have the ability to plan CNC machining operations. You will ensure that they are carried out efficiently by using your knowledge of materials. Experience of CNC machining is essential. You will need to be familiar with ERP or MRP production control systems as well as be able to utilise, CAD and Microsoft Office software to produce documentation and reports. You will be required to work with the Engineering/Programming dept. and outside suppliers to procure appropriate tools, jigs and fixtures. Hours of Work: The role is offered as a contracted 40 hour week. Monday -Thursday 08:00 – 17:00 with 30 minutes for lunch (12:30 – 13:00), and Friday 08:00 – 14:00 with no lunch. CNC Sales Support Engineer

A well-established MSP in central Edinburgh is looking for a 2nd Line IT Support Engineer to join its growing team (fully onsite).This is a great opportunity for someone who enjoys solving technical problems, working closely with users, and developing their skills across a broad range of technologies. The role is predominantly office-based, with hybrid working available after six months, and the company actively supports professional development through funded certifications and training.Key Responsibilities** Providing 2nd line support across a varied client base** Troubleshooting Microsoft 365, Windows, macOS and networking issues** Resolving escalated hardware, software and connectivity problems** Taking ownership of tickets through to resolution** Maintaining accurate technical documentation** Delivering excellent customer serviceWhat We're Looking For** Commercial experience in a 2nd Line IT Support role** Strong Microsoft 365, Windows and Mac support experience** Solid networking and fault-finding skills** Excellent communication and documentation skills** Full UK driving licence (essential)** MSP experience (desirable)** Microsoft, CompTIA or similar certifications (desirable)Why apply?This is an opportunity to join a successful and growing technology business where you'll gain exposure to a wide range of technologies, work alongside experienced technical professionals, and play a key role in delivering high-quality support to customers.If you're looking for a position that offers variety, responsibility and the chance to continue developing your technical expertise, we'd love to hear from you.What's on offerThey are offering a salary ranging £32,000 - £35,000 alongside a range of benefits. This role is fully onsite and will require you to have a full UK drivers' licence for occasional travel to client sites (central Scotland only).If you're looking to join a close-knit MSP that genuinely invests in its people, please apply or contact Matt MacAlpine at Cathcart Technology for more information.Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

IT Support Engineer - Garelochhead (Hybrid)Salary: £30,000 + 15% Pension + 30 days leave (+public holidays)Location: Oil Fuel Depot (OFD), Garelochhead, Helensburgh, Argyll & ButeWorking pattern: Mon-Thu on site, Fri WFHLine management: IT Infrastructure Manager / Senior IT Infrastructure EngineerTravel: Some travel to other client sites (including occasional overnight stays) - full driving licence requiredCommute: You should live within roughly 45-60 minutes of GarelochheadThe roleOur client has created a new IT Support Engineer position within a small, close-knit IT team at their Garelochhead depot. The focus is on keeping the organisation's IT environment running effectively, providing responsive support to end users, and helping deliver improvements that support the wider IT roadmap and cyber security posture.This is a varied role in a multi-site business supporting up to 300 colleagues across the UK. You'll be dealing with a broad range of stakeholders, from operational teams on site through to senior management, so professionalism and clear communication are key.What you'll be responsible forActing as a key point of contact for IT issues, resolving tickets and escalating when required.Supporting day-to-day running of infrastructure, systems and IT services, working with internal colleagues and external providers.Ensuring acceptable use and IT policies are followed; monitoring activity and flagging concerns to IT/HR leadership.Working within formal change control for any amendments to systems, services or configurations.Checking that security tooling and controls are active and up to date, and reporting any risks immediately to senior IT stakeholders.Ordering, setting up and rolling out laptops/desktops and associated equipment, keeping accurate asset and build records.Maintaining secure backup practices and producing clear implementation / recovery documentation.Keeping documentation current and ensuring all work is properly recorded in relevant systems.Supporting IT projects and, where needed, coordinating smaller pieces of project delivery.Spotting compatibility or deployment risks early and helping prevent disruption.Assisting with diagnostics and recovery procedures to restore systems or services when required.Experienced requiredA relevant IT qualification or equivalent practical experience.Typically 1-2 years in a technical IT role (service desk, desktop support, 1st/2nd line).Solid basics in:Windows OS and Microsoft 365 applicationsActive Directory fundamentals (password resets, user creation, group membership)Networking concepts (DNS, DHCP, IP addressing)PC/laptop build, configuration and troubleshootingComfortable writing straightforward documentation and keeping records up to date.Keen to develop skills in SharePoint Online, Intune/Endpoint Manager, file systems and basic Group Policy.Able to work confidently with third-party suppliers under guidance.Full (preferably clean) driving licence essential; flexibility for travel/overnight stays as required.How to applySend your CV along with a short cover note summarising your relevant experience and why this vacancy interests you