Average Services Officer salary in the UK

Job Title: Senior Neighbourhood Services Officer Job Type: Full time/ Permanent Salary: £42,000 Located: Stockwell, London, SW9 About SW9 Community Housing SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group. Being a community-based organisation, we are seeking to recruit an experienced Customer Services Officer, with a focus on service delivery and a people-centre approach. With a turnover of £11m, and rising, and in excess of £150million of inward investment provided by Network Homes over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About the role: To develop community involvement initiatives on the estate, streets, and neighbourhood in partnership with the various resident representative groups within SW9. To build capacity within communities to enable local representation generally and specifically to ensure that the needs of diverse communities are met. To provide support in developing strategies as part of the regeneration for the estate and making applications for external funding About you: Education A good standard of education commensurate to the role.A housing qualification is desirable. Knowledge and skills Excellent interpersonal skills to support work with customers across a range of knowledge of national policies and guidance in relation to Community Engagement.Good working knowledge of and proven ability to work in partnership with the voluntary and community sector.Ability to engage and involve key stakeholders including residents, voluntary and community groups in the design, development, and delivery of community enagement.Ability to work to agreed timescales and to work flexibly to meet deadlines, plan and deliver a range of different activities.Ability to use own initiative and prioritise own workload efficiently.Strong verbal communication skills and the ability to adapt this approach for different audiences.Strong written communication skills, sufficient to write reports and analyse information to identify issues and themes and recommend action.Excellent analytical skills to identify a range of issues from information gathered.Proven ability to work under pressure, adapt to changes in circumstances, and to be resilient and remain optimistic in the face of adversity.Excellent administrative skills to manage a diverse workload.Available to attend regular evening meetings.Commitment to equality and diversity.Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.Ability to validate information and show attention to detail.Understanding of the principals of the National Standards of Community Engagement Experience Experience of working effectively, flexibly, and collaboratively with different stakeholders including residents, voluntary and community organisations.Experience of developing, delivering, and evaluating community development work, including managing events, resident involvement initiatives on estates and neighbourhoods.Experience of capacity building within communities to enable local representation generally and specifically to ensure that the needs of minority communities are met.Experience of encouraging the participation of community representatives at consultative forums.Experience of managing conflicting views in a confident, assertive, and diplomatic manner. Who we are: A group of people who demonstrate integrity, respect, and teamworkA group of people with passion, drive, and the courage to be differentA group of people committed to doing the right thing. Benefits: When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer: a defined contribution Pensions Scheme (employer match up to 8%)5 x annual salary life assurance covercompetitive annual leave entitlementInterest-free loans (including season ticket loan, Cycle-to-Work scheme, rent depositloan)employee assistance programmeexcellent learning & development opportunitiesstaff discount schemea modern office and facilities.

CUSTOMER SERVICE OFFICER LOCATION: South Cerney SALARY: £25,000 plus 12.5% = £28,125 JOB TYPE: Permanent - Full time 37.5h per week, Monday to Thursday from 08:15 hours to 17:00 hours with 3/4 hour for lunch and Friday 08:30 to 14:00 Purpose of the position The role will primarily be the process of small works from the reception of the order to the invoicing in a timely and efficient manner. Primary responsibilities Processes small works orders including spare parts purchasesResponsible for taking and arranging call outs and sending any parts required for repairs. Process warranty claims Backlog follow-up: controls and processes manually review orders for statusGenerate Customer Invoices.Ensures the update & accuracy of data in CIMSA (customer, sites, contacts…)Manages stock movements in coordination with logistics and despatchAnswers to customers' enquiries regarding processing sales orders (phone/e-mail) Secondary Responsibilities FilingAssist in answering the telephone for whole companyCover holidays for other members of the teamAdditional tasks as required in line with department/company strategic goals Education & background required Minimum GCSE in Maths and English or equivalentEssential - Computer literate - Microsoft office - word/excelUseful - ERP environment (LN, CIMSA or equivalent)Essential (minimum 2 years) - customer serviceUseful - knowledge of accounting invoicing/sales administrationNumerate and attention to detailGood communication skillsData entry in external customer database Experience in customer service, sales administration and order processing role in similar organisation. Benefits 25 days holiday plus 8 Bank Holidays (this will increase with the service)Pension: 8% paid by the company plus minimum 2% contribution by the employeeFree car parking

Robert Half are excited to announce we have partnered with a fast growing Financial Services firm who are looking for an Office Administrator to join their team! This is a fast-paced role that offers career progression for a confident and ambitious candidate who is ready to get stuck in! THE ROLE: Greet clients, manage visitor badges, and maintain security and visitor logs.Assist with administrative tasks, including photocopying, minute-taking, and preparing meeting rooms.Answer telephone calls, handle correspondence, and monitor electronic diaries.Deal with day-to-day issues and confidential matters sensitively.Organise travel, maintain office upkeep, and support internal reporting processes. THE PERSON: Highly ambitious and confident, ready to roll their sleeves up and get stuck in! Ability to speak to clients and stakeholders at all levels, and an excellent communicator.Exceptional attention to detail and time management skills. 1 year experience in a similar role desirable, but not essential if you have the right attitude. Initially, this is an office based role. 9AM - 5:30PM. INTERVIEWING ASAP! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself