Average Services Executive salary in Manchester

Job Description Location: Trafford Park Salary : £23,796 Consultants : Cassidy Pinder & Ben Harrison Currently working with a fantastic Client based in Trafford Park. Our client is a specialist freight logistics company. They currently have an exciting opportunity for an enthusiastic Customer Service Executive to join their team. Working hours are Monday - Friday 8:30am - 5pm What you can expect: Transport linksOnsite free parkingCareer progressionFun and friendly work environment Responsibilities: As Customer Service Execuitve, you will ensure timely and accurate movement off freight and information while providing excellent customer service to both internal and external customers within the Road Freight Department. Ensure information on invoices is correctWeekly completion of KPI reportsHandling customer calls and queriesTrack and Trace of inbound shipmentsEnsure excellent customer service to maintain customer satisfaction and retain customersMaintain good relationships with internal stakeholdersMaintenance of customer recordsHandle all complaints and escalated cases until customer is satisfied Profile: The Ideal candidate will have - Exceptional organizational skill and commercial awarenessFlexibility and adaptabilityAn excellent proficiency in Customer ServiceProven experience in the use of Logistics & Transport Management systemsProficiency in Excel and WordA basic understanding of Road Freight Logistics If you are interested in the position, please send your CV over to us or contact the office for more information.

Executive Assistant Stockport £28 - £32K DOE My client is a non for profit organisation who are currently looking for an experienced Executive Assistant to the Board. The successful candidate will be supporting and provide an efficient administrative and secretarial service to the Chair and trustees whilst maintaining a high level of confidentiality. Key responsibilities required for the Executive Assistant include; Liaising with the Chair and trustees to forward plan and schedule meetings.Managing communications and correspondence for the Chair and trustees.Organising internal and external meetingsManaging room bookings, refreshments, travel arrangements and payment of expenses.Prepare agendas for Board Meetings Making arrangements for presentations and internal/external speakers.Liaising with the Executive Team regarding preparation for meetings and any follow up.Taking accurate and professional minutes of Board meetings.Collating, uploading and sending out minutes, reports and other papers for Board meetings.Organising the Annual General Meeting and events.Being a point of contact for trustees and shareholding members.Supporting the Company Secretary in undertaking their role and duties Any other duties reasonably requested by the Chair, CEO and Company Secretary. Key skills required for the Executive Assistant include; Excellent communication skillsBe proactive and be able to work using your own initiativeWell organised and able to prioritise busy workloadsMaintain a high level of confidentialityExcellent accuracy and attention to detail.Good IT skills including MS Word, Excel and Outlook Executive Assistant | Stockport Area | £28-£30K | Permanent Opportunity We are looking for someone with experience gained in a similar role. Experience of working for a charity or in a social care or public service organisation would be helpful. Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful. By submitting your application, you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website

PERMANENT OPPORTUNITY BELOW: Please apply by sending me your most up to date CV Job title: Customer Service ExecutiveHours: Mon - Friday Full time Hybrid working 2 days WFH & 3 days office based Location: Trafford Park Salary: £25,000p/a Permanent Principal responsibilities and accountabilities Accurately set up customers and orders on system, completing call logs and reportsDeal with all customer issues/ queries/ requests for product and service information promptly, efficiently and courteously, ensuring appropriate follow-up is completed where requiredManage out of stock items by communicating with purchasing and advising customer accordingly. Offering suitable alternatives where possible.Maintain effective communications and good working relationships with all internal and external teams, particularly operations, sales, stock control and credit control to ensure maximum customer service levels are achieved.Support with the onboarding of customers onto Web orderingStudy reports, complete gap analysis on customer accounts, and constantly review customer trends with a view to identifying ways to increase sales and margin such as product switches to own brand, special offers etc. Person specification Qualifications, skills, and competence Good communication skillsComputer Literate, numerateSelf-motivated team player with great attention to detailPrevious experience within customer account management / customer relationship management / customer service roleThe ability to work on your own and manage your time whilst being an effective team memberAbility to build and maintain customer relationships Benefits 25 days holiday plus bank holidays4x Life AssurancePension schemeSick PayCycle to work schemeEmployee Assistance Programme#CPProfessional The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.