Average Service Manager salary in the UK

Description Service Manager - Engineering & Global Installation Services Hereford | £40,000 - £50,000 + Bonus + Excellent BenefitsMon-Fri | 7:30am - 5:00pm Are you a highly organised Service Manager ready to step into a growing, dynamic environment with a global footprint? We’re on the lookout for an experienced leader who thrives in a fast-paced, hands-on environment, willing to take ownership of an established service team. This is your chance to shape the future of a company at the heart of major national infrastructure projects - including Hinkley Point C - while supporting a tight-knit, talented engineering team. About the Role You’ll be leading a calm and capable team of 5 engineers and 2 apprentices (with 2 more joining in September) - all looking for a manager who gets it. Someone who doesn’t delegate what they wouldn’t do themselves, who brings structure, and who champions their success. You'll be at the centre of: Planning & Logistics: Coordinating global travel, installations, hotels, transport, and goods delivery (including EU import/export and commodity codes)Team Development: Recruiting apprentices, mentoring, and leading from the frontCustomer Excellence: Ensuring clients are never left waiting, reports don’t go missing, and service is second to noneOperational Improvements: Taking manual, outdated processes (like 100+ pending LED reports) and streamlining them with Salesforce and new policiesTechnical Oversight: Supporting engineers working across LEV systems, welding calibration, and machinery installation & maintenance Key Responsibilities Lead and support the service team to hit KPIs and deliver exceptional client outcomesOwn all aspects of service delivery - from customer queries to post-installation reportingManage apprentice development, team structure, and recruitmentOversee logistics for engineers' travel, accommodation, and goods shippingIntroduce and embed structured processes using Salesforce and other toolsCollaborate with other departments to keep service delivery aligned with business goals Requirements Strong experience in a service leadership role (ideally in engineering, technical field services or installations) A naturally organised, proactive approach to planning and coordinationExperience supporting remote teams and working cross-functionallyConfidence using or implementing CRM systems (Salesforce is a plus)Passion for quality service, continuous improvement, and being hands-on Benefits £40,000 - £50,000 base salary Quarterly bonus (5%-25%)Private medical healthcare5x life insuranceCycle to work scheme25 days holiday + 8 bank holidays Occasional travel may be required If you're looking for a role where you can bring structure, leadership, and forward-thinking to a team that values respect, calmness, and getting the job done - we’d love to hear from you.

Job Title: Service Manager - Domestic Services Location: Norfolk Contract Type: Fixed-Term - Initial 3 months, potential to extend to 6 monthsHours: Full-Time, 37.5 hours per weekRate: negotiable depending on experienceStart Date: ASAP (subject to clearance) About the Role We are urgently seeking an experienced Services Manager to manage a Domestic Services team. This temporary role is critical to the delivery of high-quality patient-facing cleaning services within a Hospital. The successful candidate will take on day-to-day operational management and leadership of approximately 280 domestic staff who provide services 24/7. You will be expected to drive high standards of cleanliness, manage resources effectively, and oversee key performance areas, including sickness absence reviews, appraisals, training, and compliance monitoring. Key Responsibilities Lead and manage the Domestic Services team to ensure a clean and safe environment for patients, staff, and visitors Ensure adherence to the National Cleaning Standards and local infection prevention control guidelines Provide ongoing leadership and support to supervisors and domestic staff Take responsibility for sickness absence management, including Stage 1 & 2 sickness reviews Implement performance management processes and improve compliance with appraisals and training KPIs Produce high-level reports and documentation for internal and external stakeholders Monitor and manage the budget, including effective resource allocation and supplier management Address and resolve any staffing challenges, ensuring continuous support for front line teams What We're Looking For Proven experience in managing domestic services within a hospital or health-care setting Strong understanding of cleaning standards and infection prevention control requirements Demonstrable experience in staff leadership, including managing large teams and performance management Exceptional organisational and communication skills, with the ability to write clear reports and engage with senior stakeholders Experience managing sickness absence, appraisals, and training compliance within a large team Ability to lead, motivate, and support staff, ensuring service delivery standards are met Immediate availability to start (subject to clearance) Additional Information This role is initially for 3 months, with a potential extension to 6 months pending financial approval from the Trust The Client is looking for support to manage immediate staffing challenges and improve service compliance The role involves a high level of autonomy, and you will need to be proactive in addressing operational challenges and providing leadership support A competitive hourly rate will be offered, based on experience How to Apply Please send your CV and availability details to ASAP. For any inquiries or further details, please contact Berkhan at

We are seeking an experienced and motivated ICT Service Manager to lead our ICT operational support team. In this NEW role, you will be responsible for developing and optimising ICT operational processes, ensuring the continuous improvement of our ICT support services, and fostering the growth and skills of your team. You will manage ICT projects from start to finish, ensuring successful delivery in line with business objectives. Together Housing: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.  Requirements Outline of key responsibilities for the ICT Service Manager... To work with Senior Managers and colleagues to analyse ICT operational support and working practices, making suggestions on how both can be more smoothly alignedTo plan and deliver a schedule for the ongoing ICT projects, examining and identifying team requirements for ICT systems, quantifying any outstanding training issues and making suggestions to the relevant function manager as to what changes may be made to seek efficiencies and how the services and support could be further developedTo be consulted on and to advise on how to ensure that all proposed projects and processes are agreed, discussing any new functionality with the relevant function manager and amending the rollout plan accordinglyTo be consulted on and to advise on any changes to the Organisation's ICT systems to ensure they are developed to provide successful integration into the ICT support serviceTo liaise with the Leadership and Senior Management Teams to create the ICT support SLA (Service Level Agreement)Ensure the design of the ICT support service is robust with the capabilities to handle and report on agreed SLAsLead the design of processes and implement and maintain the documentation of the data within the ICT team and audit scopesWork with the wider organisation to ensure that the benefits of the ICT service are fully visible and promote full usage We are looking for someone who has... The ability to exercise people management skills to ensure business targets are metEffective Performance Management and development skills (Systems/KPIs etc)Excellent communications skills, with an enthusiastic approach to customer service Qualifications / certifications related current technologies, such as Microsoft, CompTIA, ITIL Benefits In return, we are offering the successful candidate in the ICT Service Manager role... Starting salary of?£49,99527 days holiday (rising to 32 over 5 years' service) + bank holidays A flexible working environment, with a range of family friendly policiesYou will be working 37 Hours Monday-Friday      This is a hybrid position where you will spend roughly three days a week in our Blackburn office and two days working remotely from home.Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers. Wide range of technical, professional, and personal development training opportunities Attractive pension scheme Health and wellbeing benefits including access to GPs A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability. To view the full range of our award winning benefits click on the Employee Benefits Link  THG reserves the right to close this vacancy early if sufficient numbers of applicants are received.? Therefore, please apply without delay!  ?Please ensure you fully answer the questions on the application form. INDTHG1