Average Service Assistant salary in the UK

Customer Services Assistant Location: Knights Park Campus, Kingston University, KT1 2EE.Salary: Level 1 - £ 16,030.29 per annum + BenefitsContract: Part Time, PermanentHours: 12.45 to 5.30 pm Monday to Friday, 23.45 hours Benefits: 25 Days Annual Leave, plus 8 bank holidays, Company Pension, Life Assurance Scheme, Training, and Uniform provided KUSCO Retail Outlets provide students with an efficient service for buying materials and equipment for their studies. The art shop in Knights Park is a very busy one, with students needing a wide range of supplies for their programmes of study. The Art Shop Customer Services Assistant works alongside the Customer Services Supervisor who leads this small team. The Assistant is expected to work independently, and know where everything is, and how to handle unusual enquiries. Customer Services Assistant - The role: All the Customer Services Team are customer facing and will be required to wear the approved uniform, provided, at all times. From time to time you will be expected to cover the reception at River House. As our Customer Services Assistant you will also be responsible for: Assist with booking incoming stock to update the computerised stock control system.Unpack bulk supplies and put them in the appropriate place in the store.Sell to students and staff, materials and equipment necessary for their studies, including using a PDQ machine.Process stock orders from other University departments and sites; pack and organise the stock transfer to the appropriate department.The cashing up procedure is to produce a receipt balance from the PDQ machine at the end of the session.Help with the annual stock-take.You must ensure the PDQ machines are stored security in the safe overnight.Any other duties as may be necessary commensurate to this role. In order to be successful in our Customer Services Team Leader role you must have: Experience in frontline customer-facing work.'A’ Levels or equivalent.Calm and patient manner and the ability to work under their own initiativeCustomer focused, Confident, Self-Motivation and Initiative - the ability to tackle calmly any situation which occurs and to decide on one’s own the best way it can be dealt withExperience in supporting users and providing a good quality of customer service.Experience in delivering high-quality customer service.Good general IT skills and understanding, Microsoft office.Good oral and written communication skills with the ability to stay calm under pressure and negotiate / de-escalate difficult situations. If you feel you have the skills and experience to be successful within this role, apply now! No agencies please.

Robert Half are excited to be working with an industry leading organisation to recruit an Customer Support Officer position, based full-time in office, in Swansea. They are offering abase salary of £22,973 The role will be to support a thriving sales team, handling customers' accounts in an administrative manner and helping customers through the order process, providing excellent customer service throughout their journey. duties: Provide accurate and timely administrative support to the sales teamProvide support to customers, acting as a point of contact and help build customer relationships via telephone and emailPrepare and check customer documentsOrganise and facilitate delivery to customersEnsure systems and records are maintained accuratelyTo assist with and direct incoming telephone calls appropriatelyTo offer additional products to customers requirements:To have excellent organisation and communication skillsTo have a good telephone mannerTo have good IT skills, working with Microsoft programmes including OfficeTo be proactive in your approach by putting customers firstTo ensure the highest standard of courtesy and efficiently in customer contact and communicationAbility to multi-task and work well under pressure at peak timesTo sell our service in a professional manner Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

My client is continuing to grow and the Ecommerce side of the business is growing the fastest. This is why they are now looking to recruit a Customer Service Assistant to join the growing team. With more than two decades of experience as independent, international IT distributors they have a reputation for exceeding our customers'? expectations. Over the past 12 months our E-Commerce department has seen huge growth. Due to this we are looking to recruit a customer service assistant to join the growing team. The ideal candidate would have previous experience in working in customer services for an online business with practical hands on experience dealing with stock, order processing and customer queries. Previous online marketplace experience would be preferred but is not essential. What is paramount is great customer service skills and the ability to work within deadlines to meet customer expectations. Job Roles will include but are not limited to: Review customer orders and handle customer queries via email and phone.Manage customer returns and liaise with warehouse team.Review and provide information about the status of customer returns.Be customer facing and handle messages and phone calls.Returns and rejection management.Providing general customer service in a professional, friendly and helpful manner.Other peripheral business support administration. You will have… Very strong organisational skills.Excellent phone manner.The ability to use your own intelligence and intuition.Attention to detail.Be able to use Microsoft Office Software and have a good grasp of IT and how to use customer management systems.Experience within a customer services team (preferred but not essential)Enthusiastic and ambitious attitude to achieve objectivesFluent in EnglishA real team player while being a self starter.Be able to work under pressure. This is a full-time role based in their offices in Heywood. The offices operate Monday - Friday between 8.30-5.30pm.