Average Service Administrator salary in City of London

Role and Responsibilities Reporting to the Client Services & Delivery Manager, this individual will be responsible for supporting the Underwriting Clientele by providing a wide range of administrative duties. Ideal candidates will have experience working in insurance operations, or similar areas, as well as possess strong Client Services skills. We are looking for an individual who, given the relevant training and structured development opportunities, will grow with our business. Essential Functions: Provide administrative duties as agreed with each Underwriting Client. Build and manage relationships with Underwriting Client’s and third party service providers. Work with third party service providers to identify and outsource appropriate administrative tasks. Conduct credit control and reconciliation activities including performing cash allocations, producing, and issuing statements of account. Assist in the development of new services and the continuous improvement of existing processes performed by the function. Manage workflows and task management tools ensuring that service level agreements are adhered to. Assist in delivering Compliance/UW Control - Comply with external and internal regulatory and statutory policies, procedures and regulations, minimum standards and market practices e.g., sanctions checks. Attend and participate in meetings concerned with onboarding new Underwriting Clients and defining the services to be provided. Any other ad hoc tasks as defined and agreed with the Underwriting Clients. Respond to queries from internal and external parties as required in a timely manner. To monitor and respond to changes in regulation and compliance. Preferred Technical skills: Client Services - managing relationships with a portfolio of clients for the life cycle of the engagement. Project management experience and managing business projects for the full life cycle, from inception to implementation. Negotiation and conflict resolution skills. Understands the fundamentals of commercial insurance processes/services. Working knowledge of insurance technology (i.e. policy and program admin systems) Understanding of Agile project management and development process. Experience: 5 years of progressive experience in insurance industry (Insurance Company or MGA) preferred Client facing experience is necessary CII qualifications desired but not necessary Excellent communication and collaboration skills required, to effectively work with a variety of business partners Ability to work dynamically between key stakeholder teams Self-motivated and innovative with the ability to organize and manage own work, and effectively work in collaboration with others Preferred Skills Relationship building/management Strong Customer focus Conceptual Thinking Capability Problem owner as well as resolver Team player Project management Communication and presentation skills Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.

We are looking for a talented candidate administrator to join a growing and successful wealth management practice in Central London.The successful applicant must be organised, have excellent attention to detail and be passionate about helping to deliver an exceptional client experience.Applicants must have a minimum of 5 years' administration/ client service experience within the wealth management sector. You must be a great team player with excellent IT skills, ideally with extensive experience on Intelligent Office and platforms.Our client are offering a highly competitive salary and hybrid working with the opportunity to work 3 days pw from home.

Financial Adviser Administrator - New Opportunity We are recruiting for a Financial Adviser Administrator to join an established Principal Practice of St. James’s Place Wealth Management based in Moorgate, London supporting one Financial Adviser / Partner. Please note that whilst previous experience in financial services administration is preferrable it is not essential, as full training on all areas shall be provided. Role Overview You will be working with one Financial Adviser assisting them to deliver a first-class professional client service level within an administrative capacity. The position requires strong attention to detail and accuracy due to the complex nature of the services we offer to our clients. A good basic understanding of some form of financial services administration would be advantageous, as would a natural numerical skill. Following initial training, the successful applicant will be the main liaison between the client and the Adviser, ensuring all meetings are prepared for, delivered and any agreed actions are followed up in a timely and professional manner - good communication skills are a must. Either aspiring long term financial services administrators, graduates or those willing to start their career within an administrative support capacity would be particularly suited to this role. Full training will be provided in all administrative area of the role. Role content: The role will include, but is not limited to the following responsibilities: Pro-active and structured approach to the partners administration needs, ensuring the efficient smooth running of the back-office support; focus on best client outcomes whilst diligently adhering to regulatory process.Prepare full and bespoke client CFRs via Salesforce and supporting documentation to assist with the automated production of suitability letters across and seek relevant approvals for business submissions on behalf of the Adviser.Become competent and proficient in use of support systems, e.g. Salesforce, My Practice, iBusiness, Voyant, FE Analytics to provide full client task and client review management processPreparing client meeting packs in advance, using support systems to provide data analysis of clients’ funds and investmentsManage partners Letter of Authority (LoA’s) process; gathering signed client LoAs; liaising with LoA management service to receipt of complete 3rd party provider documentationEnsure that client and business files are accurately maintained and filed/archived in line with compliance regulations.Liaising with internal marketing team, as directed by the financial adviser.Dealing with client queries via telephone, email, face-to-face or in writing as required and directed by the financial adviser. § Maintain the high professional standards required, in line with the culture and values of the business. Technical skills required Previous administrative experience highly desirablePrevious experience working in administration within financial services, with a basic understanding of pensions and / or investments in an administrative capacity advantageous (but not essential)First class organisational skills to deliver against a wide variety of tasksEffective communication skills verbally, face to face and in writingHighly computer literate: Word, Excel, OutlookGood A’ Level or Degree results. Education experience in related field e.g. Maths, Economics, Finance, Accounting highly desirable. Personal attributes Scrupulous high level of accuracy and attention to detail in workNaturally comfortable working in a numeric environmentExperienced in delivering in a fast-paced environment.Strong interpersonal / client relationship management skillsAbility to manage own workloads and multitask where appropriateAble to work independently, disciplined in work approach with the ability to get the job doneProfessional and approachable manner to clients and colleaguesHighly professional and well presented with a strong work ethicAbility to work effectively under pressure to meet tight deadlines where requiredAble to deal with individuals at all levels, including those of high net worthAble to work in a high confidential and discreet environmentPro-active in approach Additional information Salary: £23-28K depending on experienceRole type: Employed role, auto-enrolment pension schemeLocation: Moorgate, London, EC2V 5DEHours of work: Monday to Friday, 37.5 hours a week between the core hours of 8.00am - 6.00pm. Please note that at busy peak times in year such as tax year end, additional hours will be required as standard.Training: Full training shall be providedHoliday: 25 days plus bank holiday paid holiday entitlementPension: Auto-enrolment pension scheme provided To apply for this excellent opportunity or for further information, please apply online