Average Service Administrator salary in the UK

Are you a detail-oriented and proactive individual with a passion for customer service? Do you thrive in a fast-paced environment and want to be part of a dynamic team? If so, we have an exciting opportunity for you! We are looking for a Customer Service Administrator to join our clients transport office. In this role, you'll be the key point of contact for customers, ensuring their needs are met promptly and efficiently. You'll also support the transport team with vital administrative tasks, coordinating logistics, and maintaining clear communication between drivers, customers, and internal departments. What You'll Be Doing: Customer Support:Respond to customer inquiries via phone and email, providing accurate information and resolving issues. Process customer orders, manage transport bookings, and update customers on delivery schedules. Handle complaints with professionalism, escalating issues as needed. Administrative Tasks:Keep accurate records of transport activities, including delivery schedules and driver logs. Prepare and distribute essential transport documents like delivery notes and invoices. Logistics Coordination:Liaise with drivers to monitor delivery progress and address any delays. Update the transport management system with real-time delivery information. Coordinate with warehouse staff to ensure timely dispatch of orders. Communication:Act as a liaison between the transport team, customers, and other departments. Provide customers with regular updates on their deliveries. Compliance and Safety:Ensure all transport activities comply with relevant regulations and company policies. Assist in maintaining a safe and organised working environment. What We're Looking For: Experience in a customer service or administrative role, preferably within transport or logistics but not essentialStrong communication skills, both written and verbal.Excellent organisational skills and attention to detail.Ability to multitask and work under pressure.Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Experience with transport management systems is a plus.A proactive approach with a strong focus on customer satisfaction. What's on Offer: Competitive salary and benefits package.A supportive and collaborative team environment.Ongoing training and development opportunities.Career progression within a growing company.Temp to perm roleBased in the office, the hours are 8.30am - 5.30pm but there is flexibility to finish at 5pm Due to this role being based on the outskirts of Peterborough own transport is needed If you're ready to take the next step in your career and join a company that values your contributions, apply today!

Want to work for an award winning company? Looking for a great team of people to work with who will support you? Then this could be for you.... This fantastic opportunity is with a firm of chartered financial planners, who are passionate about their work, driving up standards in the industry and delivering an outstanding service to their customers. A great team to join, they are all trained by the MD and have been recognised as one of the top 100 financial advisors in the country. Key areas of responsibility and duties: Preparing LettersCalling ProvidersMaintaining client data on the CRM and informing Providers where appropriateManaging day to day client enquiriesProviding cover of reception duties to include answering the phones, scanning and dealing with inbound and outbound postComply with the relevant Compliance, Treating Customers Fairly, SMCR, Anti-Money laundering procedures and relevant FCA rules at all times Full time hours - 35 hours p.w. 9.00 - 5.00 (100% site based) GBP23500-GBP25000 neg. + benefits About you: This is the perfect opportunity for an enthusiastic, motivated candidate who ideally has previous financial administration experience or you may be a graduate who is looking to gain experience of working within a financial services sector. A rare opportunity to join this forward thinking boutique firm. Call today for more details!

Very successful and established local business seeks a driven Customer Service Administrator capable of working to high business and regulatory standards within a busy environment. You will be providing customer service and general administration and should have excellent verbal and written communication skills. Although previous commercial experience is desirable, it is not essential. It is more important that you have a positive approach, the desire to progress, are able to learn new tasks easily and can produce accurate work in a timely manner. Candidates without previous office experience but with a good attitude and work ethic will be considered. A good standard of education essential. Office based 9am to 5pm, Monday to Friday. The business owners are very 'hands on’ and approachable. Career progression available.