Project Manager
Pilot Group - Project Manager (ERP Implementation) Our businesses cover electrical wholesale, energy management, EV charging and traffic control systems, working across a wide range of commercial and industrial applications - This role sits specifically in ESL who are one of the businesses that make up the group- they are in essence a global trading business. ESL connects the demand and supply of industrial electrical components. As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently. The company joins supply chains together in a simple and easy-to-deliver way. ESL sources requirements internationally to develop long-term relationships with customers and suppliers, we hold stock in three warehouses (UK, Europe, and America), we provide next-day delivery, and we provide local service in many countries by communicating in more than 18 different languages. ESL is headquartered in Manchester with people located around the world. It was founded by two female entrepreneurs 17 years ago (both are still in the business) and the company has continued to deliver double-digit growth year after year. The company has 75 amazing people with brilliant skills. We are now on a journey to build on this fabulous platform to create an even more connected and more automated environment that delivers outstanding service to our chosen markets. Description The Customer Project Manager is responsible for ensuring all customer requirements are planned and executed in a manner that will meet the implementation goals for the project. Key goals are to complete the project within the established time frame and budget and to a high degree of customer satisfaction. The Customer Project Manager will serve as a liaison between the implementation team and the appropriate Business Decision Makers within the organization. Additionally, he or she should submit regular reports to the project stakeholders outlining progress, project risks, and any additional required resources. A very important function of the Customer Project Manager is to manage the availability of resources in the customer organization, namely the Key Users. Main responsibilities: Create and maintain the project planAssign tasks to resourcesApprove project charges such as travel expenses, equipment, or billable timeCreate and communicate project status reports to the project stakeholdersManage the defined budget and budget changesEnsure quality and timeliness for the servicesEnsure customer acceptance for delivered servicesPrepare and conduct customer meetingsControl the execution of the testingCoordinate issues resolutions with partnersCoordinate the acceptance of the systemCoordinate prep go-live activitiesCoordinate cutover activitiesAssign adequate resources to go-live and post go-live activitiesCoordinate the hand over to support teamAny other duties within the post holder’s competence as requested. Essential; 5+ years of experience delivering ERP projects2+ years of experience on the Customer side5+ experience in Distribution and/or Manufacturing industries Location Head Office, Manchester (Short walk from Manchester Victoria train station) Commutable from: Manchester, Greater Manchester, Oldham, Rochdale, Warrington, Widnes, Runcorn, Preston, St Helens, Altrincham, Stockport, Bury, Bolton, Leigh, Wigan, Wilmslow Benefits Healthshield - Healthcare, Dental, OpticalLife Assurance (after 3 months) 4 x annual salary25 days holiday P.A plus bank holidays Recruitment Agencies The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group
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