Average Network Engineer salary in the UK

Immersive IT is a growing Managed Service Provider (MSP) delivering IT support, cybersecurity, cloud solutions, Microsoft 365 services, infrastructure projects, and strategic IT consultancy to organisations across Essex and the South East. The company prides itself on delivering exceptional customer service, innovative technology solutions, and proactive support that helps clients achieve their business goals.Main responsibilities:Provide 2nd Line IT support, acting as an escalation point for complex technical issues and service requests.Troubleshoot and resolve hardware, software, operating system, and endpoint-related problems.Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, Intune, Entra ID, and Microsoft Defender.Manage and maintain Windows Server environments, Active Directory, Group Policy, DNS, and DHCP services.Diagnose and resolve network, Wi-Fi, VPN, connectivity, and firewall-related issues.Deploy, configure, and support Windows 11 devices, mobile devices, printers, and Intune-managed endpoints.Manage incidents and service requests through Autotask PSA, ensuring accurate updates and SLA compliance.Assist with IT infrastructure upgrades, cloud migrations, cybersecurity initiatives, and new client onboarding projects.Create and maintain technical documentation, processes, and knowledge base articles using IT Glue.Deliver excellent customer service while supporting clients remotely and on-site, and contribute to mentoring junior team members.Desirable skills:Strong troubleshooting and problem-solving skills across Microsoft, networking, and infrastructure technologies.Experience administering Microsoft 365, Exchange Online, SharePoint, Teams, Intune, and Entra ID environments.Knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, VPNs, and TCP/IP networking.Experience using Datto RMM, Autotask PSA, IT Glue, remote support tools, and backup solutions.Excellent communication, documentation, customer service, and stakeholder management skills.Personal qualities:Customer-focused with a professional and approachable manner.Organised, detail-oriented, and able to manage multiple priorities effectively.Takes ownership of issues and sees tasks through to successful completion.Works well independently while also contributing positively as part of a team.Proactive, adaptable, and enthusiastic about learning new technologies and developing skills.Entry requirements:an A-Level in ICTOR an International Baccalaureate at Level 3 ICTOR a Level 3 apprenticeship in a similar subjectOR a BTEC Extended Diploma in IT (180 credits)You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.For more information please visit the UK ENIC website.Working hours: Full-time, Monday to Friday (typically 37.5-40 hours per week)Benefits:Competitive salary dependent on experience.Ongoing training and professional development opportunities.Exposure to a wide range of technologies, projects, and client environments.Future prospects:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.About QA:Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Your Company: NET Recruit are delighted to be partnering with an established and highly respected provider of digital technology solutions who are seeking an experienced Network Engineer to join their team in a full-time, permanent capacity based in New Milton, with hybrid working available. This organisation has built a strong reputation for delivering innovative, mission-critical technology solutions that support vulnerable people across the UK. Operating at the forefront of digital transformation, they are playing a leading role in the transition to All IP services, developing secure and resilient network infrastructure that underpins essential communication and care services.Your Roles and Responsibilities:While in this position your duties may include but will not be limited to:Designing, deploying and maintaining resilient network infrastructure, including LAN, WAN, VLAN, Wi-Fi, DNS, DHCP and routing environmentsProviding advanced support for complex network and connectivity issues, identifying root causes and implementing long-term solutions using tools such as Wireshark, SIP tracing and packet captureSupporting and maintaining mission-critical SIP/VoIP communications and digital connectivity servicesManaging firewalls, VPNs and network security controls to ensure secure, compliant and highly available infrastructureMonitoring network performance, capacity and availability, proactively identifying opportunities to improve reliability and service deliveryWorking closely with internet service providers, telecommunications partners and third-party suppliers to maintain service levels and deliver infrastructure enhancementsProviding technical guidance and support to customers and external stakeholders regarding network connectivity and system integrationsSupporting the ongoing transition from analogue infrastructure to modern All IP networking solutionsProducing and maintaining high-quality technical documentation, network diagrams and operational proceduresContributing to continuous service improvement initiatives while ensuring compliance with industry standards and data protection requirementsWhat You Will Need to Apply: The ideal candidate for this role will have previous experience working as a Network Engineer, Network Administrator or within a similar networking position, ideally gained within telecommunications, managed services or another technically complex environment. Applicants should possess strong technical knowledge of IP networking technologies, including TCP/IP, SIP/VoIP, DNS, DHCP, VLANs, firewalls and cloud networking, alongside hands-on experience configuring and supporting enterprise networking infrastructure. Experience troubleshooting complex networking issues using diagnostic tools such as Wireshark and packet capture software will be highly advantageous. Candidates should demonstrate excellent analytical and problem-solving skills, with the ability to remain calm and methodical while working within mission-critical environments where service availability is essential. Strong communication skills are equally important, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders. Applicants should ideally hold a recognised networking qualification such as Cisco CCNA, CCNP, CompTIA Network+ or an equivalent certification. Experience supporting digital communications, technology-enabled services or the migration to All IP networks would be advantageous but is not essential. The successful individual will be customer-focused, collaborative and self-motivated, with a genuine passion for networking technologies and a proactive approach to delivering high-quality technical solutions. They will be eager to continue developing their expertise while contributing to the success of a growing and innovative organisation.What You Will Get in Return: For the successful candidate, a competitive salary of up to £35,000 will be offered alongside excellent benefits package. Additional benefits include generous annual leave plus bank holidays, a company pension scheme with employer contributions, free on-site parking, access to an employee assistance programme, employee discount schemes and a wide range of retail, leisure and lifestyle benefits. This role offers an excellent opportunity to join a collaborative and forward-thinking technical team during an exciting period of growth and technological transformation. The successful candidate will gain exposure to modern networking technologies and large-scale infrastructure projects while enjoying excellent opportunities for professional development and long-term career progression within a supportive and innovative environment.To discuss this excellent role further, please do not hesitate to reach out to:Suzi Kocovska - Recruitment PartnerM: 07743 971752E:

We are recruiting for an experienced Cisco Network Security Engineer to join an established managed services team supporting several key customers.This is a remote, home-based role with occasional travel to customer sites. You will provide senior-level support and deliver projects across Cisco network and security environments, with a particular focus on Cisco Secure Firewall/FTD, Cisco ISE and Cisco DNA Center/Catalyst Center.If you are a CCNP-certified engineer who enjoys resolving complex network security issues, supporting different customer environments and delivering Cisco projects, this could be the role for you.Key responsibilitiesProvide senior-level support across a range of Cisco network and security environmentsTroubleshoot and resolve complex issues involving Cisco Secure Firewall/FTD, ISE and DNA Center/Catalyst CenterManage incidents, service requests and problems in line with customer SLAsAct as an escalation point for high-priority network and security incidentsSupport firewall policies, VPNs, access control, authentication and network segmentationDiagnose issues across Cisco routing, switching, wireless and security technologiesComplete root cause analysis and clearly document technical resolutionsDeliver and support Cisco network security projectsWork closely with customers, Cisco and third-party suppliersMentor junior members of the technical teamParticipate in a 1-in-4 on-call rotaProvide occasional onsite support when requiredEssential experienceCurrent Cisco CCNP certificationPrevious experience in a senior Network Engineer or Network Security Engineer position within a service provider or MSP environmentStrong hands-on experience with Cisco Secure Firewall/Firepower Threat Defense (FTD)Good working knowledge of Cisco Identity Services Engine (ISE), including authentication, access policies and troubleshootingExperience supporting or administering Cisco DNA Center/Catalyst CenterStrong Cisco routing and switching knowledgeExperience troubleshooting complex issues across customer network environmentsPrevious involvement in delivering Cisco network or security projectsStrong customer-facing, communication and documentation skillsComfortable working independently in a remote positionFull UK driving licence and willingness to travel occasionallyWe are acting as a recruitment agency in relation to this vacancy. By applying, you consent to Go2Resource processing your personal information for recruitment purposes in accordance with our privacy policy.