Average Infrastructure Analyst salary in the UK

IT Infrastructure Manager Main Purpose of the Role:The Infrastructure Manager plays a pivotal role in the day-to-day management of IT systems across a group of companies comprising 30 retail branches, 4 distribution warehouses, and multiple website brands. This role supports the Head of IT in implementing strategic plans and policies to meet the evolving needs of our business. Primary Responsibilities: Assume a leadership role in all infrastructure matters, maintaining a hands-on approach while liaising with suppliers.Ensure high levels of supportability by applying consistent standards and common practices across all sites regarding equipment and configuration.Regularly assess changing needs, research technology trends, and evaluate suppliers, creating proposals for review with the Head of IT.Collaborate with Desktop Support Analyst(s), scheduling work, overseeing deliverables, and providing assistance, including covering 1st/2nd level support when required.Perform hands-on maintenance and configuration of IAAS services via Azure and AWS.Act as an escalation point for infrastructure incidents as needed.Foster relationships with third-party suppliers to guarantee service quality and manage issue resolution.Oversee licensing to maintain optimal levels, ensuring that the organization is neither under-licensed nor over-licensed for any specific product, especially subscription services.Maintain a robust business continuity posture, covering network security and backup procedures.Ensure department documentation is consistently updated, and equipment is properly recorded, protected, and suitable for its intended purpose. Knowledge and Skills: A minimum of 5 years of previous experience in a similar infrastructure-oriented role, ideally within a retail environment.Strong communication skills, with the ability to describe technical issues in non-technical terms to staff members and senior management.Proficiency in Windows server, Office 365, and related services.Hands-on experience with hardware, patch panels, switches, and routers.Knowledge of networking, telephony, printing, and cloud technologies.Possession of a full clean UK driving license and willingness to use one's own vehicle when necessary.Good understanding and/or experience of cloud-based enabling technologies such as firewalls, email systems, web hosting, DNS maintenance, VPN, etc. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.

Infrastructure Analyst required by market leading, professional services organisation based in Central Bristol. Our client is based a short 7-8 minute walk from Bristol Temple Meads and offer hybrid working (2-3 days a month onsite with flexibility). Main duties of the Infrastructure Analyst: Providing Support and technical expertise to the business and third-party suppliers during the required hours. Our client have over 1,800 staff across 5 sites in the UK.Acting as the point of escalation from the IT Service Desk Team to resolve incidents and service requests.Undertaking operational tasks to ensure the confidentiality, integrity and availability of all IT services, systems and data.Working with project teams and other team members to plan, test, implement technical requirements for all IT elements of projects as required by your line manager.Sharing information with the IT Team, ensuring knowledge is kept up to date and in an available format.Acting as the point of escalation from the IT Service Delivery Team to resolve incidents and service requests: Ideal background of the Infrastructure Analyst: Previous experience within a similar, technical role.Microsoft desktop and server technologies, e.g. Windows Server Operating Systems, Windows Desktop Operating Systems (10 & 11), Microsoft Office, Microsoft 365, Microsoft Exchange Online, Active Directory, Group Policy, SCCM, Intune.Infrastructure and related services, e.g. VMWare (virtualisation and VDI), MimeCast, Symantec Anti-Virus, Palo Alto firewalls, Networking, Mitel Telephony, Mobile Iron, Video Conferencing and Audio-Visual Equipment, etc.End-user compute security, including patching and anti-virus.Good understanding of LAN/WAN networking technologies and firewalls.Security incident response, diagnosis, resolution and remediation. Tenable, Sentinel etc.Experience cloud/hybrid technologies, e.g. Azure, AWS, converged, hybrid and cloud services (IaaS, PaaS), managed services and applications (SaaS).Operating ITIL processes.Creating and maintaining procedural documentation.Experience of working with ISO27001.Implementing technical security standards and procedures.Participating in ISO27001 audits and developing/delivering remediation plans.Experience of working with Cyber Essentials Plus.Relevant certifications. This fantastic role comes with a basic salary of £40,000-45,000 p/a and on top of the bespoke training package, comes with the following benefits: A performance related bonus, remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.

IT Infrastructure Analyst Remote - Occasional Commute to Cardiff £30,000 - £35,000 (DOE) + Holiday + Pension + Healthcare + Remote Working + Remote Working + Great working CultureThis is a brilliant opportunity for an IT Analyst to join an exciting and rapidly growing company who will offer you great progression opportunities during this period of growth they are currently going through.The company deliver niche and popular software solutions in the fashion sector. All their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to expand their development team.In this role you will manage, deploy, maintain and monitor the infrastructure of the company's customer applications providing support and also looking at ways to improve procedures and application performance. You will be working on: Windows Server, AWS and Azure platforms, IT Security, PC and Mac Operating Systems, Software Diagnosis and Software Installations. The ideal candidate will have experience with Windows Server, AWS and Azure platforms, IT Security, PC and Mac Operating Systems, Software Diagnosis and Software Installations. You will need to be proactive and constantly look for improvements that can be made whilst being able to suggest these improvements to key business stakeholders. Experience with APM tools (App Dynamics) would be beneficial but not essential. This is a superb opportunity to join a great business where you will be able to apply yourself to dynamic and versatile projects in a secure and supportive working environment.The Role: Manage, deploy, maintain, and monitor company's customer applications infrastructureProvide support for customer applicationsIdentify and implement ways to improve procedures and application performanceWork on Windows Server, AWS, and Azure platformsHandle IT Security tasksWork on PC and Mac Operating SystemsConduct software diagnosis and troubleshoot issuesPerform software installations and updates The Person: Experienced with Windows Server, AWS, and Azure platformsProficient in IT Security practicesFamiliarity with both PC and Mac Operating SystemsSkilled in software diagnosis and troubleshootingCapable of software installations and updatesProactive mindset, continuously seeking improvementsAbility to suggest and implement improvements to key business stakeholdersFamiliarity with APM tools, such as App Dynamics, is beneficial but not essential