Average Housing Officer salary in the UK

Job Title: Specialist Housing OfficerHours: 26 hours, Part-time,Salary: £24,641 per annum (actual for 26 hours)Contract: PermanentLocation: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DRThis role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred. Requirements We are looking for a confident individual with great interpersonal skills for this busy Housing role. If this is you, come and join us at ISHA as our Specialist Tenancy Officer. This is an exciting opportunity for an experienced Housing professional to join our small, but supportive, Housing Team working with ISHA’s older adults and providing an enhanced housing management service. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing excellent people-focused services, and someone who wants to add value within an organisation. You will work closely with the external Care and Support agencies caring for our residents, to support with maintaining a safe and secure living environment and their wellbeing. This includes continuous improvement across all areas of the role, while helping to support and achieve our organisational objectives. Some of the key responsibilities of the role include: Assess residents referred to the service.Liaise with colleagues to ensure viewings and lettings are coordinated and completed at the earliest opportunity.Work with colleagues to assist residents in maximising income and benefit entitlement.Take reasonable measures to ensure the security and health and safety of residents in their home. About ISHA We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work. We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference? If this sounds exciting, we want you on our team. Please do submit an application. Staff Benefits We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities. Inclusion and Diversity We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do. Deadline: 09:00am on 4 October 2024. Interview: 11 October 2024 in person at 102 Blackstock Road.Please note: We can only accept applications from candidates with eligibility to currently work in the UK. Interested? If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position. No agencies please.

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in North London What the job will be doing Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately.You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes andget on with their lives.Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids.Identify support needs and effective partners to support tenants as the start oftheir tenancy.Manage landlord repair requests through Workwise ensuring work is completed to the residents’ satisfaction.Income Collection and debt managementRent and Service Charge SettingInspect the condition of each estate you manage every month and take necessary action to keep your estates and blocks clean and tidy as well as reporting any hazards or risks What you will need Commit to providing the best service to customers, set realistic expectations, keep your promises, and act with integrity and empathy always.Be accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions.Excellent Customer Service skills How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property staff for the public sector including housing associations, local authorities, and related private sector companies. We do not advertise all of our vacancies so please give us a call and register with us to be notified of all suitable roles.

Housing Officer– Housing Association – About The Client: Castlefield are currently representing a national Housing Association to recruit a Housing Officer to their Surrey region on a permenant basis. This is hybrid working position with a mixture between home working, site visits and office attendance and will be paying £34,500 - £38,500 per annum equivalent with an additional car allowance of £1250. Housing Officer – Housing Association – About The Role: Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and proceduresSupport customers with changes to their tenancyEngage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followedTake part in annual tenancy checks to ensure customers are adhering to their tenancy agreementsWork collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes Housing Officer – Housing Association – What You Need: Previous experience in social housing managementGood knowledge of rental income collection and an understanding of legal processes relating to income collectionExcellent communication skillsUK valid driving licence and driver