Average Help Administrator salary in the UK

Job Title: SeniorHelp Desk Coordinator Salary: £30,000 Location: Huddersfield Working hours: 40 hours per week Are you an experienced Help Desk manager looking for a new and exciting opportunity? Do you want to join a growing organisation that offers training and development opportunities? Randstad Solutions are working with a national organisation who are seeking a confident, organised individual to manage their Help Desk team. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. Package includes: 25 days annual leave plus bank holidaysGenerous pension schemeTraining and development coursesGenerous life assurance Main duties include Managing a team of Help Desk administrators.Being the main point of contact for subcontractors, managing their processes and prompting updates.Closing off jobs for engineers.Raising of reactive & PPM work orders.Keep WIP levels on contracts to a minimum to ensure timely completion of work orders.Assisting with reporting on jobs logged, completed and outstanding.Collating figures for monthly KPI reporting.Logging engineers overtime and holidays for weekly reporting to management.Providing general administrative support.Being able to adapt to new systems that include financial aspects. What we are looking for: Experience with managing teams.Strong administration and customer service skills.Experience working in a Facilities Management environment.Knowledge of Microsoft Office packages.Strong planning and organisational skills, with attention to detail.Educated to GCSE level or equivalent. Interested? Please apply with an updated CV today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Help Desk/Customer Service Adviser {Building Services} Bristol, 8am to 5pm Monday to Friday. £23,000 to £28,000 + Health Care + Company Benefits + Christmas Bonus Are you a Customer Service Advisor looking to start a career in Building Services? Do you want full, "on the job" training and the opportunity move into other areas of the business? On offer is the exciting opportunity for a Customer Service Advisor to join a leading building services and facilities management company based in Bristol/ Found in 2009, the company has expanded rapidly taking on customers all over the UK. In this role, the successful Help Desk Advisor would be joining a small team of around 5. Working closely with all areas of the business, you will be playing a pivotal role in the companies day to day organisational and business needs. The successful Help Desk Advisor would be local to the office in Bristol, come from a Customer Service or similar background and be keen to join a rapidly growing organisation offering excellent career prospects. The Role: Providing professional FM helpdesk services.Receiving inbound call and updating on internal system.Contacting relevant subcontractors to co-ordinate site visits.Raise purchase orders, quotes and other ad-hoc admin duties. The Person: Must have experience in a customer service or similar role.Local to Bristol.Good organisational and IT skills. Keywords: Help Desk Coordinator, Office Administrator, Customer Service Advisor If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Job Title: Help Desk Coordinator Salary: £26,500 Location: Huddersfield Working hours: 40 hours per week Are you an experienced facilities administrator looking for a new and exciting opportunity? Do you want to join a growing organisation that offers a variety of benefits? Randstad Solutions are working with a national organisation who are seeking a confident, organised individual to be part of their team. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contact for customers calling into the Helpdesk. Package includes: 25 days annual leave plus bank holidaysGenerous pension schemeTraining and development coursesGenerous life assurance Main duties include Being the main point of contact for subcontractors, managing their processes and prompting updates.Closing off jobs for engineers.Raising of reactive & PPM work orders.Keep WIP levels on contracts to a minimum to ensure timely completion of work orders.Assisting with reporting on jobs logged, completed and outstanding.Collating figures for monthly KPI reporting.Logging engineers overtime and holidays for weekly reporting to management.Providing general administrative support.Being able to adapt to new systems that include financial aspects. What we are looking for: Strong administration and customer service skills.Experience working in a Facilities Management environment.Knowledge of Microsoft Office packages.Strong planning and organisational skills, with attention to detail.Educated to GCSE level or equivalent. Interested? Please apply with an updated CV today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.