Average Health Advisor salary in Gravesend

Flexibility is essential in our stores, and you may be required to work additional hours as needed. We provide plenty of notice to accommodate your schedule. As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store’s wider goals. At O2, we take pride in offering a unique customer experience. We will train and empower you to deliver this by getting to know the customers, understanding their needs, and recommending the best products and services to improve their digital lives. You are a key player in creating memorable moments for our customers and helping our store thrive. Here’s what you need to know: What you’ll do Become an expert in all things O2, promoting our products, services, and brand.Consistently meet store targets by creating tailored recommendations and sharing our 'Why O2?’ message.Take ownership of your own performance and contribute to the overall success of O2.Embrace opportunities for personal development with support from store leadership and O2 resources. Training Experience an exceptional induction program that delves deep into all aspects of Virgin Media O2. We'll ensure you’re well-prepared for success and able to serve our customers. You will be required to attend a 4-day (30 hours) induction within the first two weeks of your start date. We’ll talk to you more about this at your telephone interview. Who we are Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. We’re an equal opportunities employer, working hard to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do, so you can be your authentic self throughout your application journey with us. The must haves Good active listening skills to understand our customer needs and preferences;Empathy to relate to our customers and provide a personalised service;Excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively;Self-motivated to hit agreed sales targets. The other stuff we are looking for Has an interest in technology, with a willingness to continuously expand your knowledge; What's in it for you Competitive hourly rate of £11.81, with the potential to earn more through our accreditation programme.23 days’ annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.An excellent pension scheme, matching up to 10%Employee BUPA medical cover, health care plan and life assuranceA host of Family Friendly policies e.g., neonatal leave, 14-week paternity leave and carers leave.As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters Next steps Begin your journey with us through a seamless recruitment process: Once you've submitted an application, the next steps of the process if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview.If the initial conversation goes well, we will book you in with the hiring manager for a comprehensive interview at the store.Impress during the interview, and upon success, you’ll receive your offer to kick start your training and join our experienced and inclusive team! Security Vetting Checks Please be aware that all candidates selected for this position will be required to complete security vetting checks prior to the commencement of employment. These checks are essential to ensure our safety and integrity of our operations and will include background checks and other and relevant security assessments. Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly tailor accommodations to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.

Flexibility is essential in our stores, and you may be required to work additional hours as needed. We provide plenty of notice to accommodate your schedule. As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store’s wider goals. At O2, we take pride in offering a unique customer experience. We will train and empower you to deliver this by getting to know the customers, understanding their needs, and recommending the best products and services to improve their digital lives. You are a key player in creating memorable moments for our customers and helping our store thrive. Here’s what you need to know: What you’ll do Become an expert in all things O2, promoting our products, services, and brand.Consistently meet store targets by creating tailored recommendations and sharing our 'Why O2?’ message.Take ownership of your own performance and contribute to the overall success of O2.Embrace opportunities for personal development with support from store leadership and O2 resources. Training Experience an exceptional induction program that delves deep into all aspects of Virgin Media O2. We'll ensure you’re well-prepared for success and able to serve our customers. You will be required to attend a 4-day (30 hours) induction within the first two weeks of your start date. We’ll talk to you more about this at your telephone interview. Who we are Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. We’re an equal opportunities employer, working hard to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do, so you can be your authentic self throughout your application journey with us. The must haves Good active listening skills to understand our customer needs and preferences;Empathy to relate to our customers and provide a personalised service;Excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively;Self-motivated to hit agreed sales targets. The other stuff we are looking for Has an interest in technology, with a willingness to continuously expand your knowledge. What's in it for you Competitive hourly rate of £11.81, with the potential to earn more through our accreditation programme.23 days’ annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.An excellent pension scheme, matching up to 10%Employee BUPA medical cover, health care plan and life assuranceA host of Family Friendly policies e.g., neonatal leave, 14-week paternity leave and carers leave.As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters Next steps Begin your journey with us through a seamless recruitment process: Once you've submitted an application, the next steps of the process if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview.If the initial conversation goes well, we will book you in with the hiring manager for a comprehensive interview at the store.Impress during the interview, and upon success, you’ll receive your offer to kick start your training and join our experienced and inclusive team! Security Vetting Checks Please be aware that all candidates selected for this position will be required to complete security vetting checks prior to the commencement of employment. These checks are essential to ensure our safety and integrity of our operations and will include background checks and other and relevant security assessments. Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly tailor accommodations to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.

This is a varied HR role, and the person joining will provide a proactive, professional and people-centred HR advisory service to a wide range of stakeholders across the location.The role will be heavily involved in employee relations / industrial relations topics and will involve close liaison with Trade Unions, therefore experience in both is essential to be considered.Your key responsibilities will include:* Provide proactive generalist and operational HR advice aligned to business plans and priorities, including but not limited to Company Policy, salary administration and employment legislation. Ensure advice is effective, meets the business need and is legally compliant.Support Line Management through Disciplinary, Grievance and Bullying & Harassment cases appropriately, robustly and consistently. Providing advice to support the application of company policies and timely management of cases, ensuring the issue of good, legally compliant and literate documentation.Develop strong working relationships with Union Representatives, ensuring that regular communication occurs as per individual area agreements.Facilitate discussions with management teams relating to staff welfare, organisational design and work force development through regular communication and relationship building.Work closely with assets to manage headcount, identifying actual and planned recruitment requirements. Provide advice on terms and conditions of role, salary benchmarking and organisational design. Liaise with Talent and Acquisition team to ensure vacancy adverts and job specifications attract top talent.Work in conjunction with the wider HR team to ensure each new starter has a robust on-boarding program, to include signing off contract offers and ensuring induction is arranged. Ensure all contract documentation is legally compliant and meets best practice.Work with Line Management to plan and implement revisions to working arrangements/rosters/job requirements to suit the business need.Manage redundancy and restructuring programmes, ensuring proper liaison with Union Reps in areas where collective bargaining applies.Maintain knowledge of legislative changes and employment law case decisions, review and asses how these changes should be incorporated into Company policy.Maintain knowledge of legislative changes and employment law case decisions, review and asses how these changes should be incorporated into Company policy.Collaborate with the wider HR team to continuously develop and maintain HR metrics and reports, enabling the team to provide insights and recommendations to improve process and practices.Gather, analyse and present data to Line Managers and the wider HR Team, to support current and future priorities.Assist with all preparation for ET cases and attend these cases as required.Assist the HR Manager with preparing for negotiation meetings with the Unions for Collective Bargaining discussions.Manage to delivery relevant HR projects that support the strategic people plan, utilising expertise across the department to ensure success.Coach and support all levels of line managers, using appropriate tools and knowledge to effectively manage their people in line with people plans and priorities.Health and WellbeingWork with Line Management and the OH Advisor to ensure absence management is kept under close review. Use iTrent reports to analyse absence statistics and provide up-to-date information for Line Management.Arrange regular meetings with Line Management to proactively manage absence issues in their department. Carry out absence review meetings with employees. Demonstrate a continuous improvement approach to improve absence levels.Prepare referral requests for the OH Physician and update line management on medical advice. Attend case management meetings and implement agreed outcomes.Provide advice to Line Management and the employee regarding return to work plans and restricted duties. Manage all capability cases to include redeployment, ill health retirement and capability dismissals.Work with the OH Advisor and Line Manager to manage work related stress issues or addiction issues (alcohol and/or substance misuse) in line with Company policy and work with OH Advisor and HR Manager to promote EAP and design health promotion activityBecome the champion for EAP and health promotion activity.What are we looking for?Solid experience in managing Employee Relations issues, handling a varied caseload.Experience working in unionised environments, developing relations with union representatives.Excellent communication skills with a highly developed awareness of the role of HR and the need to maintain a confidential approach at all times. Ability to analyse information, implement and embed policy and drive and deliver projects.Desirable CIPD qualified with relevant experience in a similar HR role.Good working knowledge of employment law and how this should be correctly implemented by HR.Good working knowledge of HR/Payroll systems and Microsoft office suite.What can we offer you?Here at Forth Ports our people are genuinely important to us, and creating a flexible, open and supportive working culture is something we are very proud of. In addition we offer:- Competitive salary with regular salary reviews- Generous annual leave entitlement- Defined pension scheme and life assurance- Health promotion events and other employee wellbeing initiatives- Employee Assistance Programme (EAP) for employees and their family- Cycle to work scheme- Attractive Family Friendly Policies- On site free parking- Employee discount platform offering discounts on UK wide restaurants, car rentals and holidays- GymFlex health club memberships