FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX)
NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) - ASAP START Field-Based - PE & CB Postcode Areas To apply: THE OPPORTUNITYWe are seeking a Level 2 Field Service Technician to deliver scheduled onsite hardware repair services across PE & CB locations. This role involves daily travel (50%+), working independently across multiple customer sites.THE ROLEDiagnose, troubleshoot, repair and maintain HP & Lenovo laptops and desktopsPerform full device strip-downs, component-level replacements and rebuildsCarry out scheduled onsite hardware break/fix visitsFollow strict parts processes and return proceduresManage tickets and updates via phone, email and internal systemsEscalate service delivery issues appropriatelyMaintain tools and testing equipmentWork independently across field locationsLift and carry equipment up to 25kg where requiredThis is a field-based role with periods of driving.REQUIREMENTSMinimum 3 years' hands-on hardware repair experience (desktop/laptop)Proven field break/fix experience (HP & Lenovo essential)Strong diagnostic and troubleshooting capabilityComfortable working independentlyWillingness to travel 50%+ dailyValid UK driving licence and good driving record requiredTO BE CONSIDEREDEmail your CV and availability to:PLEASE NOTEThis is NOT a deskside support role.We require experienced field hardware break/fix engineers with proven experience repairing HP and Lenovo laptops and desktops.Candidates who have only carried out basic deskside tasks (e.g. battery or keyboard swaps) will not be considered.KEYWORDSField Service Technician, Hardware Break/Fix, Laptop Repair, Desktop Repair, HP, Lenovo, Field Engineer, Level 2 Engineer, Hardware Diagnostics
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