Assistant Product Manager – Hardware
Assistant Product Manager – HardwareLocation: Sheffield (national travel required)Hybrid: 3 Days in the officeContract: PermanentDepartment: ProductAbout VivediaAt Vivedia, our hardware is the foundation of the customer experiences we deliver. Our AV products operate in real-world, high-reliability environments where there is no margin for failure. Hardware must work consistently, integrate seamlessly with software and connectivity, and be practical to deploy, support, and scale.We’re now looking for an Assistant Product Manager – Hardware to support the development and evolution of our AV hardware portfolio. This is a hands-on, delivery-focused role, ideal for someone early in their product career who enjoys working closely with technical teams and customers.The RoleAs Assistant Product Manager – Hardware, you will support the Hardware Product Manager in delivering and improving Vivedia’s AV hardware products.You’ll help translate customer and operational needs into clear, actionable work, coordinate delivery across multiple teams, and ensure hardware changes are well documented, communicated, and adopted.This role plays a key part in both business-as-usual improvements and larger initiatives, helping to keep delivery moving in a complex, real-world hardware environment.What You’ll Be DoingBuild a strong understanding of customers, users, and operational teams, and what “good” looks like across hardware, software, and connectivitySupport delivery of the AV hardware product roadmap, contributing to prioritised backlogs and clear specificationsTranslate customer feedback and operational needs into practical product requirementsWork closely with Product, Engineering, Desktop Development, Test, Technology, Technical Support, Delivery, and Customer teams to coordinate deliverySupport rollout of hardware changes through Customer Success and Marketing, ensuring readiness, communication, and effective handoverAssist with change management activities, considering training, adoption, and documentation from the outsetCreate and maintain accurate product and technical documentation under the guidance of the Hardware Product ManagerRemain hands-on and practical, contributing directly where needed to keep delivery movingYou don’t need to have done everything before — we’re looking for strong foundations, curiosity, and a practical mindset.Essential:Experience supporting product development initiatives from concept through to deliveryStrong communication and stakeholder coordination skillsAn interest in AV hardware and physical products deployed in live customer environmentsAn understanding of how hardware, software, and connectivity interactA delivery-focused, pragmatic approach to problem-solvingFull UK driving licence, with willingness to travel nationally and stay overnight when requiredDesirable:Product, technical, or engineering-related qualification (or equivalent practical experience)Experience using customer feedback or market insight to inform product decisionsInterest in the bereavement sector and willingness to build deep industry knowledge through immersive customer experiencesWhy Join Us?Work on meaningful products used in critical, real-world environmentsGain hands-on experience across hardware, software, and operationsLearn from experienced Product and Technical professionalsPlay a visible role in improving and evolving a growing hardware portfolioBe part of a small, collaborative, fast-moving team where your contribution mattersReady to make an impact?Apply now and help us turn AV Products into something extraordinary.What we offerCompetitive salaryCareer growth opportunitiesLearning & developmentParental leaveTech & equipment providedFree tea, coffee & fruitCompany events & team buildingOur Values at VivediaCustomer First – Families and customers are at the heart of everything we doDependable – We respond fast, get it right first time, and do what we sayFriendly – Professional, human, and collaborativeSimple – Clear communication, plain English, no fluffSmart – Experts in our field who innovate and share best practiceCommercial – Honest, value-driven partnerships that put service before profit
read more