Average Director Services salary in the UK

Marks Sattin are partnering with a reputable Housing Association based in the West Midlands to recruit an Interim Director of Resident Services for a period of 12 months. The Interim Director of Resident Services will report to the Chief Exec (CEO) and will sit on the Executive Management Team (EMT).The Interim Director of Resident Services will be experienced within the Housing/Property Management industry, delivering transformational change across Resident Services, Customer Services and Partnership functions. The Interim Director of Resident Services will have held Executive level positions previously, will be a creative and engaging leader with the ability to take a holistic approach when co-designing and delivering sustainable improvement programmes. Responsibilities of the Interim Director of Resident Services will include: Being the lead officer for the Resident Committee, earning the respect of others through professionalism, foresight and diligenceActing as one of the strategic leaders of the organisation ensuring the organisation upholds the Corporate Plan and its Organisational ValuesProviding strong leadership and direction to all staff across the Resident Experience and Partnerships DirectorateReporting to the Board on a range of relevant issues, in particular matters relating to Resident Engagement, Insight and Co-regulation, Market Intelligence to support service development and growth activitiesProviding the Board and wider organisation with in-depth professional expertise and experience in relation to housing related support, resident and community engagement and consumer regulation Building and nurturing effective relationships and partnerships with residents and senior stakeholders in key partner organisations to broaden the organisations reach and influenceProviding strong leadership through change and transformation activities to help deliver the organisation's Corporate PlanHaving a strong focus on developing a positive and motivating employee culture within the organisationEnsuring compliance with housing regulations and standardsContinuously improving housing services based on resident feedbackManaging projects throughout its entire lifecycle Overseeing and motivating the Resident Services, Customer Services and Operations teamsTaking accountability for the effective management of corporate budgets within the Resident Experience Team To be considered, you will: Have leadership experience within a complex housing/property management organisationHave experience working across functions and 3rd party providers to design and deliver significant improvements in the resident experienceBe able to evidence a collaborative and inclusive leadership style with a strong emphasis on employee engagement, recognising and celebrating high performance whilst working with colleagues to address under performanceBe able to demonstrate extensive knowledge and understanding of the current and future legal, regulatory and social policy landscape for social housingHave a track record of delivering results, continuous improvement and growth in order to deliver resident centric and financially sustainable servicesHave experience of co-designing and delivering effective resident engagement strategies that translate to tangible improvements in the resident experienceHave experience using market intelligence to support business development and growth through the design and launch innovative projects, products, and servicesHave extensive experience of building and delivering high-performing omni-channel customer service functions, successfully using technology to enhance the customer experience and drive efficienciesHave experience of implementing corporate systems, policies and procedures and ensuring organisation wide complianceBe able to demonstrate evidence of tackling challenging issues competently with the ability to make clear decisions around complex issuesBe able to write, display and present well to convey complex information to diverse audiencesIdeally be degree level educated in housing, support, or community development; however qualified by experience candidates will be consideredIdeally have a recognised Leadership and Management qualification i.e. ILM, CMIBe a supportive leader who is able to inspire, motivate, coach and develop othersHave a willingness to challenge any non-compliance with corporate requirements and amicably resolve On offer is a fantastic opportunity to join the Executive Management Team (EMT) of a forwarding thinking and dynamic Housing Association who are truly passionate about making a difference in the community. If you feel you meet the requirements of my client, please do not hesitate to apply!

Robert Half are pleased to be partnering with a global manufacturing organisation, who are a leader within their field, to recruit a Finance Director of European Shared Services. This organisation is based in Didcot. The Shared Services Finance Director will receive a salary of up to £115,000 along with other attractive benefits including a company car, a bonus, private medical and a generous pension! Primary responsibilities; Managing the SSC team and resources effectively to prioritise and deliver services to our customers as defined and agreed in Service Level AgreementsOverseeing service delivery and daily SSC operations, ensuring adherence to standards and procedures to drive accuracy and timeliness of all deliverablesCollaborating with stakeholders to establish key performance indicators for measuring performance and customer satisfactionMaintaining strong controls to ensure compliance with all group policies and statutory requirements by the SSC team, enhancing the control environment's relevancy and timelinessBuilding a culture of continuous improvement by keeping process flows and standard operating procedures current, regularly reviewed by all staff and stakeholders, and constantly enhanced and improvedOverseeing year-end audits with external auditors to ensure accounting sign-off within established deadlines Key experience and attributes; Accounting and finance experience in large, multi-sector organisations in Finance & Accounts5+ years of management experience in a global company, specifically managing a Shared Services DepartmentIn-depth finance process knowledge with subject matter expertise, particularly in shared service controls and process areas (General Ledger / AP / AR / Treasury / Payroll)Proven experience in managing, leading, and developing peopleAbility to work productively and efficiently under pressure, meeting deadlines while demonstrating attention to detail and high-quality performanceProcess-oriented with strong analytical skills, driving improvements, problem-solving, and robust decision-making abilitiesAbility to thrive in a process-driven environment with the courage to challenge the status quo Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Associate Director Reading Penguin Recruitment is pleased to be supporting a vibrant and progressive UK leading consultancy in their hire of a passionate and talented Associate Director to work on stretching and prestigious projects as part of an established and growing presence in the South East of England. My clients team works across various projects, including major residential, commercial, and mixed-use schemes, and provide specialist services to high profile clients, including major landowners, respected property developers, multi-sector housebuilders and commercial and industrial developers. We are seeking applications from candidates who have previously worked at Principal / Associate level and are looking for a step up into a more senior role, with a proven track record of advising on a range of projects and experience of winning work. You will be highly motivated and a strategical thinker, with a natural affinity for a leadership role. Why Apply? On offer to the successful candidate will be a competitive starting salary as well as an impressive accompanying benefits package which includes medical insurance, pension, flexible working allowance, performance-related bonus scheme and much more! Interested? For applications and more information regarding this opportunity, please send your up-to-date CV to Megan Field at or call .