Average Customer Supervisor salary in the UK

Job Title: Social Housing Planned & Reactive Supervisor Location: North London Temp to Perm £21.00 - £23.00 per hour plus Van & fuel card. Job Description: As a Social Housing Reactive Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Your key responsibilities will include: Responsibilities: Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests.Excellent Knowledge of Planned repairs and maintence services in housing.Strong organisational skills, with the ability to manage competing priorities.Strong inter-personal and managerial skillsUnderstanding the use of the Natfed 7.1 SOR codesManage the delivery of Planned repair works - raising specifications, scoping, and issuing works, technical advice, monitoring progress on and off-site, and undertaking pre- mid- and post-inspections.Line-manage a team of sub-contractors and operatives, overseeing their performance, inspecting their work, and providing accurate technical advice to resolve day-to-day issues.Manage expenditure and key performance indicators (KPIs) within agreed parameters.General damp, structural and building diagnostic knowledge (minimum 5 years)Carry our pre-inspections, work in progress (WIP) inspections and post inspections.Can do attitude. Understanding basic build regsTo complete additional tasks to support the effective operation of the Planned team and/or other teams within the business. This This may include but is not limited to handling internal/external queries, preparing documents and reports, and completing activities for pre-CDM meetings, checking for Asbestos surveys (or similar surveys), supporting the team to cover annual leave, training, or sickness. This may include covering phones.IT experience of the use of computer, tablet, and PDARaising orders and approving/rejecting Variations on SOR codesExcellent communication within the team, supply chains, residents, and leaseholdersTeam playerExcellent customer serviceCarry out inspection on their own to diagnose findings.Ownership of work Qualifications: High school diploma or equivalent; additional education or certifications in maintenance management or related fields is a plus.Proven experience in social housing or property maintenance, with a minimum of 2 years in a supervisory or leadership role.Strong technical knowledge of building maintenance, repair, and renovation.Excellent leadership and team management skills.Effective communication and interpersonal abilities.Proficiency in using maintenance management software and basic computer applications.Understanding of health and safety regulations in housing maintenance.A valid driver's license and reliable transportation. Benefits: Competitive salary and benefits package.Opportunities for professional development and growth.A supportive and collaborative work environment.Making a positive impact on the lives of those in need of quality housing. If you are interested please call Julianne -

Your new companyJoin a leading property services provider in the UK, known for delivering high-quality asset management services to housing associations and local authorities. This company is dedicated to improving living conditions and leaving a lasting legacy in the communities they serve.Your new roleAs a Team Leader/Supervisor, you will lead a team within a defined work stream or project. Your responsibilities will include driving excellent service standards, achieving KPIs, managing budgets, ensuring compliance with health, safety, and environmental policies, and maintaining strong customer relationships. You will support the management team in delivering annual and 5-year plans, implement company policies and industry standards, and lead your team to develop best practices and implement changes. Additionally, you will manage team performance, motivate your team to exceed targets, and promote the effective use of IT systems. What you'll need to succeed Excellent supervisory skills with previous experience leading teams.Experience working in a social housing environment is essential.Strong ability to establish and maintain effective customer relationships.Proven experience of developing and motivating teams.Excellent communication skills, both verbal and written.Ability to manage resources, budgets, and ensure compliance with company policies and industry standards.A proactive approach to identifying risks and protecting the business reputation What you'll get in return Salary: £40k - £45kCompany Van (work use)Profit Share Discretionary Annual Bonus, 26 Days Holiday & Bank HolsEnhanced Pension PlanPrivate Medical (including 24hr GP)Life AssuranceShare SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell HolidayFlexible Working & Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty & Values AwardsFunded Professional Subscription. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Adam Lewis now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Service Supervisor Location - Kirkby (L33), LiverpoolSalary - £35,000Contract/Hours - Full time, Monday to Friday, 8:45am - 5pm Your new company My client is looking for a dynamic and experienced Customer Service Supervisor to join their busy and fast paced team due to growth. This is an exciting opportunity to become a part of an experienced team within an international organisation. Role: The main purpose of your role is to support a customer service team who are responsible for managing sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all timesSupporting the Customer Service Manager by acting as the first point of contact to deal with queries from internal team membersWorking with senior management to ensure correct staffing levels and training are in place to customer services personnelHandling customer queries, managing order processing, and communicating with other internal departments What you'll need to succeed: Previous experience working with a Supervisory / Team Leader roleInternational shipping experience / knowledge of exports (desirable)Positive approachAble to use own initiativeExcellent organisational skillsAbility to work calmly under pressure Excellent interpersonal skills and ability to build rapport Excellent telephone mannerGood PC literacy including competence in MS Office Word, Excel and OutlookExcellent attention to detail What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.