Average Customer Coordinator salary in the UK

Customer Service CoordinatorImperial Professionals are delighted to announce that we are working in partnership with a global engineering business who are recruiting for a Customer Service Coordinator on a permanent basis.Salary: Up to £24,000 per annum plus bonusContract: PermanentLocation: StocktonHours: Full TimeJob PurposeTo deliver a best-in-class service to our customers by adhering to timescales for service-related tasks. Provide regular updates to customers through verbal and written communication. Responsibilities: Accurate completion of day-to-day activities.Manage the service book, service call traffic and planning of all aspects of the services we offer.Liaise with factories and suppliers ensuring customer service excellence.Support the Finance department to ensure payment / credit terms are adhered to.Complies with financial regulations, policies, and controls.Embrace a performance culture framework and adhere processes to achieve service levels and improvements across set targets.Ensure service targets and KPI’s are achieved, and expectations are met with optimum levels of quality & service delivery.Ensure accuracy and quality of all processes.Prioritise workload and demand from internal and external requests.Ensure the delivery of quality customer service.Support any escalations with a one call resolution.Continuously monitor own performance for maximum efficiencyWork with other all departments within Home Solutions to ensure a collaborative approach is given to deliver the requirements (e.g., Finance, HR, IT, Technical, SHEQ, Process)Maintain customer relationships across all of our customers and escalate concerns where necessary.To actively live and instil our company values: customer centric, appreciation, integrity, reliability, respect, responsibility.To follow health, safety and environmental guidelines and procedures in respect of personal and department activitiesTo support holiday cover for the Sales Operations Manager when requiredCarry out any other reasonable duties requested. Essentials: Demonstrable experience of prioritisationDemonstrable experience of handling telephone calls preferably within a call centre or help desk role.Demonstrable experience of planning and managing operational processes for maximum efficiency and productivityHigh standard of IT literacy including accounting software, MS Office, advanced Excel skills. For more information on this opportunity please feel free to contact Imperial Professionals.

A great opportunity for an organised administrator or customer service adviser to join this rapidly growing company. Full training and scope for professional development are offered for the successful candidate. The ideal candidate will: Have previous experience in a busy role providing administrative support.Consistently deliver excellent customer service to all clients.Confident MS Office skills.Enjoy dealing with the public and providing solutionsBe professional and confident telephone and email communication.Possess strong communication skills with the ability to listen, take notes and provide the relevant support/information.Be self-motivated, highly organized, and work well as part of a team. How to Apply: Gray & Associates Recruitment Agency is the sole agent for this role. Interested candidates are encouraged to submit their CVs as soon as possible, as the position will be filled once the most suitable candidate is identified. Gray & Associates is an equal opportunities employer. We encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Customer Service Coordinator Opportunity - Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: Processing customer drugs orders.Inputting data and updating information with high attention to detail.Accurate review of data entry orders.Allocating and scheduling work to the correct location.Regular communication with internal departments and customers via phone and emails.Building internal and external relationships.Booking of couriers for product shipping.Filing and archiving of information.Stock management. This is a 6 months contract role based in Oxford paying an hourly PAYE rate of £14.77. There is a potential that this role could get extended or go permanent dependent on the individual and business performance. Skills: To apply for the role of Customer Service Coordinator you will have: Worked in a similar Customer Service role dealing directly with customers on the phone, data entry and administration.Intermediate level with Microsoft Office programs such as Word, Outlook and Excel.Excellent attention to detail. How to Apply: To apply for this one off opportunity, please send a word copy of your CV to me now by clicking on the Apply button or call me for a confidential chat. Please ensure you have read and agree to our Privacy Policy which can be found on the Quality Start website. If this sounds like the role for you or a colleague then please don’t hesitate to contact us. If we manage to successfully fill a permanent placement from your recommendation then we will send you a cheque of £300. We also have many incentive schemes for referring contractors/temp staff so please contact us with the referral and we can provide you with more information. For a list of our current vacancies, please visit www.qualitystart.co.uk If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role.