Import Clerk - Freight Forwarding
Import Clerk - Freight ForwardingRef: CC45640 An international freight forwarding company is looking for an experienced import clerk to join their busy team in West Drayton. This role may require overtime and some weekend hours. Type: Permanent, Full TimeSalary: £26k - £30k depending on experienceLocation: West Drayton, London (office-based role)Hours: Mon - Fri 9:00 - 17:30 sometimes overtime or weekend work (will be paid) The RoleThe import clerk will be responsible for dealing with customers to maintain/develop business. And liaise with all the parties concerned to expedite shipments smoothly Responsibilities Liaise with customers on any mandatory information required for handling their freight communicate with staff in the operation departments to arrange shipments and maintain regular contact with customers to identify their operational needsReply adequately to enquiries from customers by phone calls, emails or in other formsDeal with customers complaints, provide appropriate solutions and follow ups and communicate internally to improve service qualityProvide ad-hoc assistanceAd-hoc support to Line Managers Ideal Candidate Experience working in the import/export industryFlexible working attitudeHard-working individual with good communication skillsProficiency in Microsoft packages ** All applicants must have the right to work in the UK as the Company is not able to offer visa support.If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
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