Average Customer Analyst salary in the UK

CUSTOMER ANALYST £40,000 - 50,000 REMOTE An opportunity to develop customer analytics in a rapidly growing team within a well known UK brand. THE COMPANY A leading retailer in the UK focussed on using customer data to the best of their ability. With a large customer base the opportunity to develop how customers receive the brand is huge and they are growing teams all across the business to make this happen. THE ROLE As a Customer Analyst, you will lead on insight generation into who the customers are and how to better improve their experience. More specifically you will have to: Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retentionSegment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders across the business on who the customers are and how you can engage them Run a series of A/B tests to understand the customer journey and decrease drop off YOUR SKILLS The successful candidate will have the following skills and experience: An expert in SQL and ideally an understanding or willingness to learn Python Good knowledge of customer analytics and KPI's such as CLV, retention and loyalty Confident providing insights to high level senior stakeholders and conveying complex tech terms in digestible jargon THE BENEFITS £40,000 - 50,000 annual salary, competitive benefits and flexible working. HOW TO APPLY Please register your interest by sending your CV to Gerard Matthews via the apply link on this page.

Urgent Job Opportunity: Customer Data Analyst We are seeking a Customer Data Analyst with expertise in Power BI and hands-on experience with Power Apps. The ideal candidate should possess a substantial background in customer analytics and insight, particularly within the retail sector. Proficiency in SQL is crucial. Moreover, familiarity with additional programming languages like Python or R is highly desirable. Key Responsibilities: Analysis and interpretation of customer dataProficient use of CRM & Loyalty systemsEvaluation of marketing performanceFulfillment of broader insight requirementsExperience working with cloud-based analytical platforms such as Databricks, Snowflake, Google BigQuery, etc.Marketing campaign design and analysisUtilization of customer data to derive actionable insightsEffective communication and stakeholder managementTimely and efficient delivery of analysis and reports If you meet these qualifications and are ready for an immediate opportunity, kindly submit your CV for prompt consideration at

CUSTOMER ANALYST UP TO £50,000 + BENEFITS LONDON This leading retailer is looking for their next Customer Analyst to work across within a large data team of all disciplines. As a Customer Analyst you will be making sure that this company retains it's prestigiousness from both new and existing customers, whilst ensuring the brand stands out from its competitors staying ahead of the trends. THE COMPANY As a Customer Analyst in this company, you will be working in the wider analytics team that covers four key areas. This is a fantastic opportunity to help drive optimisation and growth by delivering customer-based insights and strategies whilst working in the companies fast-paced environment. This companies existing love for fashion coincides with empowering individuality, and as a Customer Analyst you will be driving both strategic and tactical needs whilst growing your technical skills amongst a team of talented analysts. THE ROLE As a Customer Analyst, you will have an outstanding opportunity to help take the business to the next level. To be successful, you will be highly numerate and be excited to solve problems involving big data, numerical interpretation, consultation of marketing leads, and translation of insights into real solutions based on the company's objectives. More specifically you can expect to be involved in the following: Analysis that drives strategic decisionsSetting and analysing key metrics across acquisition, retention, lifetime value, churn and campaign roUnderstanding and report on the drivers of business performanceAdvocating test and learnCreating hypotheses and assumptions, quantifying and challenging throughout YOUR SKILLS AND EXPERIENCE The successful Customer Analyst will have the following skills and experience: Experience working with Customer DataWorking ability to work with both SQL and ExcelKnowledge of Python, R or similar is desirableHigh attention to detail with confidence in dealing with ambiguityGood problem-solving skills whilst being proactive, approachable and flexibleExcellent written and verbal communication skillsSuccess in providing analytics in areas such as customer insights, CRM analytics, channel analysis, attribution, etc. THE BENEFITS The successful Customer Analyst will receive a salary of up to £50,000 as well as an extensive benefits package. HOW TO APPLY: Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.