Average Customer Administrator salary in the UK

Are you a detail-oriented and proactive individual with a passion for customer service? Do you thrive in a fast-paced environment and want to be part of a dynamic team? If so, we have an exciting opportunity for you! We are looking for a Customer Service Administrator to join our clients transport office. In this role, you'll be the key point of contact for customers, ensuring their needs are met promptly and efficiently. You'll also support the transport team with vital administrative tasks, coordinating logistics, and maintaining clear communication between drivers, customers, and internal departments. What You'll Be Doing: Customer Support:Respond to customer inquiries via phone and email, providing accurate information and resolving issues. Process customer orders, manage transport bookings, and update customers on delivery schedules. Handle complaints with professionalism, escalating issues as needed. Administrative Tasks:Keep accurate records of transport activities, including delivery schedules and driver logs. Prepare and distribute essential transport documents like delivery notes and invoices. Logistics Coordination:Liaise with drivers to monitor delivery progress and address any delays. Update the transport management system with real-time delivery information. Coordinate with warehouse staff to ensure timely dispatch of orders. Communication:Act as a liaison between the transport team, customers, and other departments. Provide customers with regular updates on their deliveries. Compliance and Safety:Ensure all transport activities comply with relevant regulations and company policies. Assist in maintaining a safe and organised working environment. What We're Looking For: Experience in a customer service or administrative role, preferably within transport or logistics but not essentialStrong communication skills, both written and verbal.Excellent organisational skills and attention to detail.Ability to multitask and work under pressure.Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Experience with transport management systems is a plus.A proactive approach with a strong focus on customer satisfaction. What's on Offer: Competitive salary and benefits package.A supportive and collaborative team environment.Ongoing training and development opportunities.Career progression within a growing company.Temp to perm roleBased in the office, the hours are 8.30am - 5.30pm but there is flexibility to finish at 5pm Due to this role being based on the outskirts of Peterborough own transport is needed If you're ready to take the next step in your career and join a company that values your contributions, apply today!

Very successful and established local business seeks a driven Customer Service Administrator capable of working to high business and regulatory standards within a busy environment. You will be providing customer service and general administration and should have excellent verbal and written communication skills. Although previous commercial experience is desirable, it is not essential. It is more important that you have a positive approach, the desire to progress, are able to learn new tasks easily and can produce accurate work in a timely manner. Candidates without previous office experience but with a good attitude and work ethic will be considered. A good standard of education essential. Office based 9am to 5pm, Monday to Friday. The business owners are very 'hands on’ and approachable. Career progression available.

An established online retailer is currently looking for a Customer Service Administrator to join their team. The Customer Service Administrator role involves booking appointments for fitters, managing the appointment diary and carrying out a range of administrative tasks. Salary: Up to £23,000Must be available for an immediate startOffice based role Customer Service Administrator responsibilities: Managing inbound calls from customers regarding a range of products and servicesMaking outbound calls to increase orders and brand awarenessBooking relevant appointments on behalf of the fitting teamEnsuring all calls are answered efficiently and queries dealt withMonitoring and managing the in-house email inbox, responding to new and existing enquiriesArranging provision of documents on behalf of the wider team Customer Service Administrator skills/competencies: Competent telephone manner, proactive, with the ability to forge excellent working relationships with customersExcellent organisational skills both written and verbal Apply today!