Average Client Services salary in the UK

Client Services Manager Why Join Us?Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valuedCareer Growth: Enjoy ample opportunities for professional development and career advancement.Recognition and Rewards: Be recognized and rewarded for your hard work and achievements.Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week.Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff and LeedsKey ResponsibilitiesAct as an integral part of the WTW service delivery organization, ensuring team’s delivery of operational services in line with service delivery, compliance standards and budgetsLead and motivate the team in the end-to-end client service delivery, ensuring the highest possible levels of service through the ongoing management, training and coaching of colleagues to meet current and future requirementsPlan, support and review the performance of the team, identifying development needs for both individuals and the team as a wholeMonitor team performance against operational performance indicators and provide timely management information to assist decision makingWork with the team to identify root causes of any service short comings and/or breaches in service delivery and the work to resolve and address theseEnsure that standardized policies, procedures and service standards are understood and followed by the team so that all aspects of risk management, information security, legislation and regulation are managed effectivelySupport the overall operational governance and decision-making process for BU and WTW GBSupport management and the wider Company in the management of risks applicable to areas of employmentWhat you’ll bring:Preferably educated to A level or relevant industry experiencePreferably with professional qualification of ACll or working towardsExcellent management and leadership skills, with a proven track record ofdelivering excellent levels of client service through a large scale, matrix operationsStrong communication, negotiation and influencing skillsAbility to be able lead and direct a teamHigh levels of business and financial acumen with an understanding of company strategy, operating environment and business objectivesStrong skills in problem solving, planning and budgetingAbility to be able to deliver key company metrics and measuresExperience of maintaining control of and managing changeSkills: Excellent management and leadership skills, with a proven track record of delivering excellent levels of client service through a large scale, matrix operationsStrong communication, negotiation and influencing skillsAbility to be able lead and direct a teamHigh levels of business and financial acumen with an understanding of company strategy, operating environment and business objectivesStrong skills in problem solving, planning and budgetingAbility to be able to deliver key company metrics and measuresExperience of maintaining control of and managing changeWhat we offer Enjoy a generous benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.We support your growth and balance with hybrid working options, paid professional memberships, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.Equal Opportunity Employer We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.

An established and highly regarded wealth management firm is looking to appoint a Financial Planning Administrator to join its growing support team. This is a fantastic opportunity for someone looking to build a long-term career within financial services and gain exposure across investments, pensions and wider financial planning administration within a supportive and professional environment. The successful candidate will support Advisers and Paraplanners with a broad range of administrative duties, including:Processing new businessPreparing client documentation and review packsLiaising with clients and providersManaging ongoing queries and transactionsMaintaining accurate records and documentationSupporting the wider team with day-to-day administrationThe role requires someone who is highly organised, detail-oriented and confident communicating with both clients and colleagues. Candidates should have strong administration skills, a professional approach and the ability to manage workloads effectively in a busy environment.Benefits Include:29 days holiday plus bank holidaysHybrid working with 2 office days per weekPension contributionAnnual training and development budgetIncome protection and death in service coverProfit share scheme after one year of employmentThis is an excellent opportunity to join a respected business that genuinely invests in its people and offers long-term progression within wealth management.Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Client Services Administrator (IFA-Wealth Management)Salary £25k + discretionary bonus + great company benefit packageLocation: BrightonHours: Mon-Fri 9am-5pmHybrid: 2 days from home / 3 days office (after successful training)An excellent opportunity has arisen for a Client Services Administrator to join a well-established and professional organisation within the financial services sector. This is a varied and client-focused role, ideal for someone who is organised, proactive and keen to build a long-term career within wealth management.Working as part of a collaborative team, you will provide key administrative support to Advisers and Client Relationship Managers, helping to deliver a high standard of service and ensuring a smooth client journey from onboarding through to ongoing portfolio management. Key Responsibilities:Preparing and processing client documentation, including AML and KYC requirements Maintaining accurate and up-to-date client records within the CRM system Handling client enquiries via phone and email, ensuring a professional and timely response Managing adviser diaries and scheduling client meetings Supporting the preparation of client review packs and annual review documentation Assisting with new business processing, including applications and policy updates Liaising with product and platform providers to obtain information and resolve queries Drafting and sending client correspondence Supporting general office administration and ensuring a professional client environment Skills & Experience Required:Previous administration or office-based experience ideally within financial servicesStrong organisational skills and attention to detail Confident communication skills with a client-focused approach Good IT skills and experience using CRM systems Ability to manage multiple tasks and meet deadlines A proactive and positive attitude with a willingness to learn This is a fantastic opportunity to join a supportive and forward-thinking organisation that offers excellent training, career development and a positive working environment. To be considered for this role please submit your CV.