Average Centre Manager salary in the UK

Contact Centre Agent Galashiels £23,400 per annum We have an exciting opportunity for a Contact Centre Agent to join our Contact Centre Team in Galashiels! Scott & Co is a leading provider of debt recovery, enforcement (diligence) and citation services. We are part of Marston Holdings, the UK's largest judicial services group, providing integrated court order compliance. The successful candidate will be involved in dealing with a variety of inbound and outbound calls, assisting customers with arranging payment plans, collecting payments and dealing with general queries. What you will get in return: No Evening or Weekend working (Monday to Friday 8:30 - 17:00)* Simple and Achievable Bonus Scheme* 24 days annual leave, plus 6 bank holidays* Based in the centre of Galashiels - great transport links* Pension scheme* Friendly Office Work Environment Day to Day Duties Include: Managing customer enquiries and finding appropriate solutions to queries.* Negotiating customer payment plans over the telephone.Ensuring customer records are updated accurately and timeously.Ensure customer complaints are dealt with professionally and efficiently. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. Interested? Apply Now!

Robert Half are excited to announce we have partnered with a luxury serviced office company with multiple sites across Central London who are looking for a Centre Manager to oversee their 8 floor building. This is an exciting opportunity for a dynamic and hands on candidate to join a growing business. THE ROLE: Conduct regular client service reviews and ensure that high service levels are being maintained.Address client complaints.Conduct pre-move-in and pre-move-out meetings with clients, managing associated tasks and inventories.Take responsibility for revenue, budgeting, and full reviews of profit and loss (P&L) statements of the centre.Oversee and manage pre-billing checks, and deposit returns.Manage billing, debt chancing and other financial with clients.Assess resources within the centre and ensure operational efficiency.Conduct audits across Health and Safety, Fire, and other Risk Assessments.Review and enhance all internal operational processes.Continually assess the centre and make recommendations for improvements.Learn and understand the terms and conditions of client contracts.Raise basic licence agreements and service agreements on our client management system requestsReview facilities documentation and maintain accurate record keeping.Oversee FM/H&S apex tendering processes.Attend regular operational meetings with staff across the portfolio.Report directly to the Operations Director on site performance and operational matters. Attend viewings from an operational perspective THE PERSON: Possess an exceptional eye for detail and are committed to maintaining our high standards Strive for perfection in every taskLeads by example and carries out responsibilities with a hands on approach Willing and 'can-do' attitude Motivational and energetic leadership style with the ability to accurately assess others' needs and respond accordingly Exceptional written and verbal communication skills, adaptable according to recipient and situation Extremely organised and able to stay in control under pressure Ability to prioritise and organise workload and remain composed as and when demands may change Sufficient self-drive to achieve one's potential with the ability to work through obstacles with grit, determination and ownership A desire to build a career in a space where continual growth and learning is required Ability to accept and implement constructive feedback If this sounds like the perfect next step in your career, please apply now! Interviewing ASAP. This is an on-site role, please do not apply if you are looking for hybrid working. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Garage / Service Centre Manager - CheltenhamSalary: £40,000 basic, plus benefits,and bonus. OTE £50,000Working hours: Monday to Friday 8-5.30 occasional saturday to cover OC18230 My client is recruiting for an Service Manager for their commercial vehicle company in Cheltenham Fantastic benefits package that includes: Service Centre Manager Competitive starting salaryCompany pension schemeBonus Scheme This is a hand's on, fast paced role, that requires someone with a good level of technical knowledge, a flair for leading and managing a workshop and service advisor team, and a person who delights in providing our customers with a great level of service Role: Service Centre Manager You will manage the team within the Service Centre to ensure that we deliver a truly fantastic customer experience.You will oversee the performance and quality of the Service Centre. A minimum of 5 years' previous experience of directly managing a vehicle workshop environment and customer facing teamGreat and effective direct team management and leadership skills that lead from the front and get the best from their team.Be able to demonstrate that they understand what best practice in the automotive sector looks like and they can bring this to our workshop operationA good understanding of fleet management customers and systems, such as 1link, fleet customers, leasing companies and maintenance and warranty providers.Able to demonstrate experience of managing all key compliance and safety elements of garage workshop environment.A good level of proficiency in IT skills, that are capable of deploying modern technology and systems in a workshop environmentA good level of technical knowledge to support and manage the workshop teamThis person must be a confident self-starter, who is driven by results, and can lead their team to deliver the performance required of the business.Great commercial skills, that understands how to maximise the efficiency and profitability of a commercial garage workshopIdeally experience of managing an MOT centre would be preferable, but training can be provided INDAS Service Centre Manager Consultant: Billy Olivier Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Head of Business, General Manager, Dealer Principal, General Sales Manager, New Car Sales Manager, Used Car Sales Manager, Dealership Accountant, Financial Controller, Aftersales Manager, Service Manager, Centre Manager, Sales Director, Operations Director, Regional Director, Bodyshop Director, Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments