Average Centre Manager salary in Birmingham

Cloud Centre of Excellence Lead £750 a day outside IR35 Birmingham Support the SRE Lead in driving service improvements with managed service providerAny experience with SRE - managing teams, implementation of SRE framework would be a big plusExperience of outsourced vendor / supplier management and driving improvements essential To be responsible for leading and guiding the Cloud CoE team to drive the execution of the company's cloud strategy. This role will lead the introduction and maturity of cloud computing capabilities into the organization through the Cloud CoE acting as an internal consulting and governance body, providing expertise, support, and standardization for cloud-related initiatives covering architecture, SRE, FinOps and Cloud engineering. Personal Specification: bring ideas, dynamism, and fresh thinking to a growing function. be confident when it comes to change and will have the ability to build long lasting and fruitful relationships with internal and external stakeholders. be curious as to how the business and data interact and you will use data effectively to support your views and opinions. engage with peers to share experience and develop best practices and will have a passion for continuous improvement. Qualifications: Cloud certifications desirable Supporting qualifications such as ITIL, DevOps training, Agile certifications & qualifications desirable Skills and Abilities: stakeholder management, communication and influencing skills distil complex information into simple and understandable language. resolve business challenges, improve operational efficiency and enable business strategy through enhancements to the technology. drive activity and understand the deliverables involved. work at pace think strategically, creatively and innovatively, and translate vision into action. think systemically and to connect strategically complex pieces of work both current and into the future. Knowledge and Experience: Extensive experience in cloud adoption and migration, including cloud-native or hybrid solutions including:Strong understanding of cloud architecture best practices, cloud adoption frameworks and hybrid cloud environmentsImplementing Infrastructure as Code (IaC) to automate processes, using tools such as Terraform, ARM, Chef, Docker, and KubernetesCloud platform engineering (DevSecOps) & Site Reliability Engineering (SRE)Cloud Financial Operations (FinOps) to drive accountability, visibility, and cost efficiencyObservability to enable SRE, improving performance, reliability and stabilityCloud governance, compliance frameworks, and industry standardsExperience in managing and leading a team, including coaching, mentoring and performance management.Experience of working in a Centre of Excellence structure driving adoption and alignment to standards and best practices.

Children's Centre ReceptionistBased in Handsworth, Birmingham (but at times may be required to cover their other centre in Small Heath) £13ph Your new schoolA Children's Centre which deals with the local community and runs a number if children's parent groups. The role is initially for 3 months but likely to extend. Cover would be Monday to Friday, 9am - 5pm and to start ASAP. Your new jobYou will be responsible for managing a busy reception desk and guiding service users to appropriate services available to them. The role will entail signing in visitors, dealing with telephone calls and general administrative duties such as filing, photocopying and managing the email inbox. You will have strong IT skills as you will be using multiple in-house systems.The role will predominantly be based at their Handsworth site, but at times you may be required to travel to their Small Heath site when cover is required. What you'll need to succeedFor this Receptionist job, you will need to have excellent communication skills and a telephone manner with the ability to work in a pressured environment, as well as an understanding of the importance of 'Child Protection and Safeguarding' issues when working on a school reception. You will also have recent experience working as a school receptionist with satisfactory references. Any person working in a school must hold an enhanced DBS check. What you'll get in return Hays Education has had an established Support Service desk in Birmingham for over ten years, providing quality non-classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD. What you need to do now If you're interested in this Administrator job in Birmingham, click 'apply now' to forward an up-to-date copy of your CV to the Hays Education Birmingham office, or call us now. If this job isn't quite right for you but you are looking for a new job, please contact us for a confidential discussion on your job search. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Could you be a terrific Team Leader? Reed Talent Solutions are currently working with a globally recognised Telecoms brand to recruit as a team leader, managing 15 contact centre advisors. We have exciting opportunities to join our brilliant leadership team in our state-of-the-art Contact Centre in Snowhill, leading a team of front line advisors. We are looking for someone who has the passion to lead diverse teams, creating great relationships through personal connections to deliver outstanding customer experiences. You will need to demonstrate that you are able: To motivate and inspire people to deliver a brilliant and personal service for our customers.To be an exceptional coach by understanding, identifying and driving the behaviours that underpin our key metrics and provide additional support when neededTo lead people through operational changes at all levels showcasing resilience and adaptabilityTo support people through periods of absence identifying and removing barriers preventing them returning to workTo engage and work collaboratively with key stakeholdersTo talk to customers to resolve escalated complaints Role Information Salary: £31,000 - £35,000 dependent on experiencePermanent Location: Snowhill, Birmingham Shift Pattern 8 hour shiftsOne 8 hour rotation between 8am-9pm Mon-Fri, Weekend hours 8-8 Sat & Sun4 week rota, a normal shift pattern example: WEEK 1 8am-5pm, WEEK 2 10am-6pm, week 3 1pm-9pm.Weekend work included, with a maxmimum of three weekend days per month 37.5 hour per week contract