Average Case Manager salary in the UK

Our Case Managers work with clients to ensure that they don’t just survive, but thrive - living their lives to the fullest - whatever that means to them - pursuing hobbies, interests, personal ambitions, education, career goals and whatever else inspires and engages them! We have a wonderful opportunity for a Case Manager to join our friendly Rehab Without Walls team to manage all the moving parts of the client’s rehabilitation process, introducing the right therapists and services at the right time, coordinating and quality assuring services provided and maintaining effective working relationships with all the parties involved. This is a remote role supporting clients across Birmingham and surrounding areas. Full training will be provided for the right candidate. For this role you will need to be a driver with ability to travel and hold a HCPC Registration, an NMC Pin or be registered as a Social Worker with at least 3 years post qualification experience. Orthopaedic or community experience would be an advantage as would being an Advanced Member or working towards advanced membership status of the British Association of Brain Injury Case Managers (BABICM). For over 25 years our Rehab Without Walls team have learned from experience to expect the unexpected! Tales of unusual experiences are passed around, the best becoming RWW folklore. New case managers are regaled with them and soon have their own to add! Between us, we think we’ve developed a pretty formidable (and constantly growing) toolkit of skills, attitudes and actual kit to help us tackle whatever is thrown at us! Our Case Managers are supported with an industry leading Learning and Development program including our Expert Witness training pathway. We can also consider Associate (Self Employed) Case Managers - please get in touch for further details. What you'll be working: 35 hours a weekMonday to Friday9am to 5pm1 hour unpaid lunch What you'll be doing: Advocating for the Client’s needs while building strong working relationships with families, deputies and litigation solicitorsProduce action plans and goals with timeframes that are specific and relevant to the clientRecruit, select and manage a team of care/support workers for ClientsImplement an individual client focused Support & Rehabilitation Plan with specific guidelines for the support teamMonitor and review the Case Management Plan and Support & Rehabilitation Plan, amending as per the Client’s needsProvide a flexible working pattern to the Support Team, to ensure the smooth operation of service, including working out of core hours, weekends and public holidaysCompile risk assessments on key activities as required and identify risk management strategies that will manage the safety of all parties in a positive manner What you'll have: Hold a HCPC Registration, an NMC Pin or be Social Worker Registered At least 3 years post qualification experienceFull Driving Licence and access to a carExperience supporting people with neurological conditions in a community setting would be an advantageThorough knowledge of the CQC fundamental standards and key lines of enquiryFull working knowledge of the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding frameworksAbility to address and respond to employee issues in a fair and consistent mannerStrong organisational, time management and planning skillsFlexible, professional and positive approach to multi-site working We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer. What to look forward to: 25 days plus bank holidaysBirthday offRehab without Walls Case Management Bonus SchemeJoin the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunitiesActive Reward App giving discounts and savings on your weekly shopFree 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer adviceA Nest Personal Pension accountAccess to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians

Red Recruitment is recruiting a Senior Clinical Case Manager to join a long-established, successful and growing medical insurer in Taunton. You must be committed to customer service excellence and strive to go beyond the ordinary to help customers. The salary for this position is up to £30,756 per annum and contains many benefits. Benefits and Package for a Senior Clinical Case Manager: Salary: £30,756 per annumHours: Monday - Friday, hours between 8am - 6pm (flexible working patterns available)Contract Type: PermanentLocation: TauntonAdditional leaveCompany eventsCompany pensionCycle to work schemeDiscounted or free foodEmployee discountLife insuranceOn-site parkingPrivate medical insuranceReferral programmeWellness programme Key Responsibilities of a Senior Clinical Case Manager: Providing advice in line with the latest clinical guidance, ensuring customers receive the right clinical decisionSupporting colleagues and customers by taking front-line escalated medical queries and managing complex and challenging casesLiaising with healthcare professionals by phone and email to ensure we have all the information required for complex medical claimsReviewing escalated complaints and making recommendations for improvements to the healthcare offeringManaging complex cases and continually seeking ways to improve the service and support offered Key Skills and Experience of a Senior Clinical Case Manager: A clinical background or healthcare experience is requiredYou should have an understanding of common medical terminologyYou should be passionate about providing excellent customer service and helping those with their medical needsCert CII qualification within probation and CPD maintained in accordance with CII requirements is required (if not a medical qualification needs to be completed)Excellent change-management, problem-solving and organisational skills is necessary If you are interested in this position and have the relevant experience and qualifications required, please apply now! Red Recruitment (Agency)

Case ManagerLocation: London We are proud to be working with a reputable Bridging Lender in the heart of London. We are looking for a Case Manager, in this role you would be supporting Credit Managers throughout the loan application process. This involves close collaboration with various stakeholders, including the sales team, brokers, borrowers, valuers, asset managers, and solicitors. You will be integral to the smooth progression of loan applications, ensuring a high level of efficiency and customer satisfaction. Responsibilities: Conduct a pre-underwrite of loans for Credit Managers, offering valuable insights and assistance on various loan applications. Provide support to Credit Managers by reviewing underwriting and legal requirements, legal documents, valuations, and preparing internal tools and forms for completion. Communicate effectively with brokers, borrowers, and other third parties to maintain positive relationships. Supervise the Credit Analyst team, ensuring workloads are monitored and tasks are completed promptly, providing assistance with overflow tasks. Generate monthly reports for applications involving refurbishment tranches, liaising with borrowers for loan updates and ensuring that works are on time and within budget. Review reports, invoices, and bank statements, preparing approval forms for the necessary approvals. Oversee the Asset Manager panel, ensuring that service levels are consistently maintained. Liaise with borrowers regarding nonpayment of monthly interest, ensuring that payments are made within agreed timelines. Qualifications and Skills: Previous experience in a similar role within the financial or lending industry. Strong understanding of underwriting and legal requirements for loan applications. Excellent communication skills with the ability to maintain positive relationships with various stakeholders. Supervisory skills, able to monitor workloads and ensure tasks are completed efficiently. Proficient in report generation and analysis. Detail-oriented with the ability to review legal documents, valuations, and financial statements accurately. Additional Information: Currently looking for vibrant individuals eager to enter the industry, considering both financial services background and non-industry applicants. Ideally seeking candidates with A-levels and previous office experience. During probation: Monday to Thursday in the office, with WFH on Fridays.