Average Case Manager salary in Manchester

We are recruiting for an experienced Mortgage Case Manager to join a market-leading Mortgage Broker based in South Manchester. This is a fantastic opportunity for a professional, ambitious individual to join an established organisation who offers genuine career development and progression. Salary DOE £27,000 - £39,000, Monday to Friday working office hours. Our client, an award-winning Mortgage Broker in South Manchester, believes that accessing the right financial products should be seamless and stress-free. Their dedicated team ensures personalised attention and guidance tailored to the customer’s needs. Embracing a diverse array of partnerships with leading banks, building societies, and insurers, they offer access to a wide range of flexible products and competitive rates, guaranteeing solutions that perfectly align with requirements. Role responsibilities for the Mortgage Case Manager: Processing and managing applications from the initial inquiry through to completion.Taking ownership and management of tasks to successfully deliver completions for customers.Liaising with numerous lenders and building lasting relationshipsProcessing full documentationBe a team player and showcase initiative.Working in a fast-paced environment meeting regulatory targets Role requirements for the Mortgage Case Manager: 2nd charge Mortgage case management preferable but not essentialExcellent I.T and communication skillsGood understanding of the whole of market lenders and processesKnowledge of FCA regulations and Knowledge of TCF cultureStrong exposure to the back office financial services sector With a steadfast commitment to innovation, client satisfaction, and professional growth, our client offers a supportive and collaborative work environment where employees are empowered to excel. From industry-leading training and development programs to competitive compensation and benefits packages, joining their team means embarking on a journey of success and fulfilment, where your contributions are valued, and your career aspirations are realised. Basic salary of up to £27,000 with OTE earnings up to £39,000+. If you are an experienced Mortgage Case Manager seeking a new challenge, please apply with your current CV.

Brooke Harrison Recruitment is thrilled to represent a leading organization in the North West, currently seeking dedicated Case Managers to bolster their dynamic team. About Us: Not only are we the biggest Second Charge Mortgage Broker in the UK, but we also specialize in First Charge Mortgages, Equity Release, Insurance, and Bridging Loans. As part of the Mortgage Advice Bureau (MAB) family since 2022, we're dedicated to excellence in everything we do. Why Join Us? Take the next step in your career with our supportive management team.Enjoy a favorable shift pattern: Monday to Friday, 9am - 5:30pm.Grow and progress in a stimulating environment. Responsibilities: Communicate with customers to provide updates on their application status.Collaborate closely with advisers to gather necessary information for new applications.Handle frontline inquiries from customers.Maintain a pipeline of applications.Perform essential administrative tasks. Requirements: Proficient in written and verbal communication.Possess an excellent telephone manner and adept at building relationships.Experience working towards targets.Thrive in fast-paced environments. Benefits: Enjoy a starting salary of £22,500 per annum, rising to £25,000 per annum on completion of probation. How to Apply: If you meet the criteria and are eager to work in a dynamic environment with ample opportunities for progression, apply today for immediate consideration! Note: Brooke Harrison Recruitment will only contact candidates meeting the minimum criteria. If you don't hear from us within 5 working days, consider your application unsuccessful.

The main role of the Case Handler is to manage a portfolio of up to 75 Sale and Purchase Conveyancing Transactions from Instruction to Completion Duties You will work and conduct yourself in the spirit of our vision, mission, and values.You will deal effectively with clients and third parties over the telephone, in written correspondence, and occasionally face to face, to provide advice and assistance.You will be responsible for communicating with clients and third parties on all elements of the conveyancing transaction.You will be responsible for the client journey, managing every aspect of client interaction always ensuring the best possible service.You will eliminate client service issues by dealing with any potential complaints as soon as they arise while working with the Client Services Manager on formal complaints to ensure they are addressed swiftly.You will be administratively astute with attention to detail.You will work in a team reporting to Technical Support.You will own every aspect of the sale process and the purchase process with background technical assistance.You will seek advice on any technical matter as soon as they become apparent.You will prepare the completion packs for the accounts department, to include completion statements and invoices.You will deal with the exchange of contracts.You will be responsible for completions on the day of completion and post-completion formalities.You will ensure telephony targets are maintained.You will adhere to conversion targets and maximize fee generation.You will ensure that you comply with all company policies and procedures ensuring breaches do not occur; should a breach occur, you will help to rectify this immediately.You will be expected to undertake any other duties required to assist your team should the need arise.You will complete any duties considered relevant delegated by the Head of Department required to assist your team, other teams, and the department as a whole in a timely manner. Training and Development Ensure full understanding and adherence to all relevant company policies and procedures as outlined on the Training Portal and the Company Intranet.Complete all training and assigned reading on the Training Portal (Access Training) within specified timelines set by the Training Team.Attend all other training sessions mandated by the Training Team. Essential Skills At least 2 years solid experience in a similar roleRunning a small case load of straightforward conveyancing transactionsStrong administrative skills gained in an office environmentExcellent attention to detailHighly organisedWillingness to learn new skillsExperience of using a case management system (we use Proclaim)Confident in building and maintaining business relationships through excellent communication and service delivery