Average Case Manager salary in the UK

Gray & Associates Recruitment Services have been appointed as sole agency to recruit three new team members for our client Global Mediation offer a confidential non-judgemental service designed to resolve disputes between parents/care givers and local authorities surrounding the SEND needs of young people in education. The team are tasked with delivering a high-quality service that not only meets the contractual obligations to arrange mediation within statutory deadlines, but also makes a significant difference in the lives of their customers. This is not just a job it is an opportunity to enjoy a rewarding career within a growing organisation. Key responsibilities include: Mediation Case Management: You will be arranging and managing the arrangements for mediation, ensuring all parties are informed and prepared. This responsibility allows you to directly contribute to the resolution of complex issues, making a tangible impact on customer’s lives.Problem Solving: Your creative and effective problem-solving skills will be a beacon of support to the mediation team and customers, helping to overcome challenges and improve service delivery. Your innovative solutions will drive the service quality to new heights.Team Collaboration: As an integral part of the case management team, you will collaborate closely with various stakeholders. This role provides a platform for you to foster a unified and efficient approach to case management. Your collaborative efforts will not only strengthen the team dynamics but also enhance the overall performance, making a significant contribution to their mission. The ideal candidate will: Strive to consistently provide outstanding customer service and care, ensuring all stakeholders in the process are well-served.Exhibit a telephone and email etiquette that is both professional and exudes confidence.Demonstrate strong communication skills, exercise sound judgement and diplomacy.Be self-motivated, highly organised and work as part of a team.Have the ability to work in a busy office environment and have a flexible and adaptable approach.Possess a positive outlook and demonstrate a strong commitment to fostering an inclusive and diverse work environment. As a SEND Case Manager, you will play a pivotal role in maintaining Global Mediations reputation for excellence and our commitment to providing the highest quality service to their clients. This role is a rewarding journey for a proactive, solution-oriented professional with an understanding of the SEND landscape and a passion for making a difference. Your work will not only drive their success but also create meaningful change in the world. This is more than a job - it’s a chance to make a difference. How to apply: Gray & Associates Recruitment Agency are sole agents on this role. Interested candidates are encouraged to submit CV’s as soon as possible as appointment will be made when the most suitable candidate has been interviewed. Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Do you have experience as a Financial Services Administrator? Are you looking for the next step in your career within a Specialist Lender?About the Specialist Lending Company:Our client is a leading specialist lender with a reputation for providing innovative and tailored financial solutions to meet the unique needs of their clients. Known for their customer-centric approach and expertise in the property finance sector, they are committed to delivering high-quality service and building long-term relationships. With a strong focus on personal development and a supportive work environment, this company offers a dynamic and rewarding career path for its employees.The Case Manager Role:We are currently seeking a motivated and detail-oriented Case Manager to join the completions team of this specialist lender. This is an excellent opportunity for someone with an administrative background in financial services who is looking to advance their career in a supportive and dynamic environment.Case Manager Key Responsibilities: Manage the completion process for mortgage applications, ensuring all cases are processed efficiently and accurately.Liaise with clients, solicitors, and internal teams to ensure all documentation is in place and that cases progress smoothly to completion.Maintain accurate records and manage a portfolio of cases, prioritizing workload effectively.Provide excellent customer service, ensuring clients are kept informed throughout the process.Work closely with underwriters and other stakeholders to resolve any issues that may arise. Case Manager Desired Skills and Experience: Strong administrative background, within financial services.Excellent organizational skills and attention to detail.Ability to manage multiple cases and prioritize tasks effectively.Strong communication skills, both written and verbal.Previous experience in a completions role is not essential, but knowledge of the financial services sector will be advantageous. Case Manager Package and Benefits: Competitive salary of £27,000Plus BonusesHybrid working model, offering a blend of office and remote workOpportunity to work with a leading specialist lender in a supportive and professional environment How to Apply:If you have a strong administrative background preferrably within financial services, we would love to hear from you.

Job Title: Mortgage Case Manager Location: Watford Salary: Between £24,000 and £28,000 depending on experience Hours: Monday to Friday 9 am to 5:30 pm Benefits: Private Medical Healthcare through VitalityDental SchemeAdditional half-day annual leave on your Birthday Annual leave purchase schemePension SchemePerk boxFree eye testsChristmas and Summer Social EventsTop Performers Dinner each quarterFresh fruit in the office About our Client: Our esteemed client is a distinguished specialist lender, renowned as one of Europe's most rapidly advancing leaders in property finance and specialised lending. With a results-driven mindset, they consistently strive to exceed expectations and deliver outcomes that go above and beyond with the customer always in mind. Demonstrating their commitment to fostering a vibrant work environment, they have made substantial investments in their office space, ensuring it serves as an optimal setting for their dedicated staff to not only work but also thrive. They have a sun terrace with a pergola and seating, an atrium breakout space, a coffee point, 72 new cycle storage points and changing facilities. This forward-thinking company has expanded its Learning and Development function. This expansion shows their dedication to enhancing the skill sets of their valued team members. The commitment to supporting their employees' educational pursuits is evident in their generous backing of CeMap study. Beyond professional development, they actively promote a positive workspace by organising regular social events and embracing dress-down Fridays. About the Role: You will be responsible for maintaining and managing a pipeline of 1st and 2nd charge cases after a mortgage offer has been issued and for providing admin support to the underwriters across their mortgage lending division Responsibilities: Engage with relevant stakeholders both internally and externally to obtain information to progress cases to completion.Monitor and manage the upcoming expiration of documents and offers.Update all relevant systems to maintain management information.Ensure that all mortgage conditions are satisfied before cases are completed.Work closely with the underwriting team to effectively manage the post-offer caseload.Process incoming completion documentation either via post, email etc.Provide daily/weekly/monthly completion forecasts to the line manager.Gain a full understanding of the underwriting process (underwriting cross-skill to provide cover when required).Create a digital application file and ensure all necessary documentation is collected, scanned, and stored correctly.Instructing Solicitors to act on behalf of West One in the transaction.Carrying out a QA check for other underwriters.As experience increases, the trainee underwriter's cases will need to be QA-checked by another member of the team.A point of contact for incoming calls to the team's main group telephone number.Return any original documents to clients. Experience required: Experience within the secured lending sector is desirable but not essential.A good understanding of the underwriting process is desirable but not essential.Industry-relevant qualifications are beneficial but not a requirement.Experience within an administrative role.GCSE English & Maths. Trusting Stellar Select: At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success. Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness. Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes: Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success. Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career. 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role. Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction. Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations. Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions. Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process. Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests. Referral Programs: Spread the word and be rewarded. For more information regarding the role of Mortgage Case Manager please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC