Broker Support Technician
Applicants with a broad spectrum of experience are invited to apply for this varied and interesting role. Duties will include the establishment and cultivation of relationships with vital colleagues and stakeholders, including: o Risk Management and Compliance o Information Technology and Digital Management o Reporting Business Entity o Team Operations o Insurance Broking Authority (IBA) o Premium Processing (including Pro) o Claims Management Preparing placement documentation, ensuring adherence to minimum standards and releva.nt market compliance procedures.Supervise the service delivery by third-party providers.Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties.Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.Maintain an accurate and compliant record of placements.Utilise pertinent market and internal systems to facilitate the placement process.Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required.Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements. A hybrid, permanent role with a competitive market salary and benefits. Please submit your CV for consideration. The Recruiter Insurance Specialists are acting as a Recruitment Agency.
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