Supported Housing Officer / Social Housing Advisor
Job Title: Supported Housing Officer Location: Matson, Gloucestershire Salary: £26,000 to £28,000 per annum Job Type: Full-time, Permanent. Hours: 36.5 hours per week. This is on a working rota some weeks may vary in hours and there will be late shifts and weekend shifts. You will be required to work bank holidays. About Elim Housing Association Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation. The Role The role is based at Taylor House in Gloucester, reporting to the Team Leader and part of the Supported Housing department. Taylor House provides accommodation-based support for single people and couples with complex, multiple and high-level support needs, aged 18+. 34 residents are housed in a mixture of self-contained accommodation and rooms with shared facilities. Responsibilities: Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support.Assist individuals to identify and access appropriate move on accommodationMonitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedureParticipate in undertaking Health and Safety checks and inspections.Assess the support needs and risks of individuals in line with organisational Support Delivery and Risk Management proceduresPromote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employmentDeliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increasedFacilitate a workshop that you can lead on with the individuals.Work in partnership with external agencies to facilitate the effective delivery of supportSafeguard the welfare vulnerable adultsDeliver a diverse and culturally sensitive service, promoting equality of opportunity within all aspects of the role and wider service What you will need to be successful: Experience and understanding of the causes of homelessness and social exclusion for vulnerable parentsExperience of delivering tailored support to people in a supported housing environmentKnowledge of Psychologically Informed Environments and practiceExperience and understanding of housing management issues including rent collection, void management, property maintenance and ASBExperience of working as part of a team, with a strong commitment to joint working and flexible approachWorking knowledge of the welfare benefits systemExperience of assessing the strengths, support needs and risk of vulnerable people and facilitate a co -produced programme of support Elim colleagues benefit from: 25 days annual holiday rising to 30 days.Access to training and career development through Elim Skills AcademyFlexible workingCompany pension and Life Assurance.Health cash plan, which includes discounts to a wide range of shops and services.Flexible Working How to apply: For more details on the role and to apply please click the APPLY button below to be sent the application form. Closing Date: 5th May 2025 Interview Date: 14th May 2025 We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with experience of; Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Supported Housing Officer, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator will be considered for this role.
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